Service Manager - Manpower Group : Job Details

Our client, is seeking a Service Manager to join their team. As a Service Manager, you will be part of the team supporting customers. The ideal candidate will have customer service experience, be mechanically inclined, and have organization skills which will align successfully in the organization.

Job Title: Service Manager

Location: Appleton, WI

Pay Range: $23 - $30

What's the Job?

• Write accurate work orders based on immediate evaluation to recommend maintenance and repairs, emphasizing long-term safety and performance.
• Manage the queue of work orders to ensure a 48-hour turnaround and maintain workflow efficiency.
• Be able to perform most, if not all, levels of repair and handle minor tasks on the spot whenever possible.
• Coach and advise other staff on mechanical, procedural, or personal areas of development to foster team growth.
• Maintain a customer-facing presence to address questions, provide updates, and deliver a positive service experience.

What's Needed?

• Strong background in coaching and mentoring staff, including leading training sessions and providing constructive feedback.
• Demonstrated success in handling customer interactions, including resolving complaints and fostering a positive, solution-focused environment.
• Experience managing shop supplies, service inventory, and conducting cycle counts while maintaining high standards of organization and cleanliness.

What's in it for me?

• Full-time position with comprehensive benefits, including health insurance and a 401k program.
• Access to exclusive product discounts.
• Unique perks like bike-commuter credits and additional fringe benefits.
• Competitive compensation tailored to your experience and qualifications.
• Opportunity to work in a dynamic, customer-focused environment with growth potential.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand t