Service Manager - AKP Recruiting : Job Details

Service Manager We are seeking a Service Manager to run our Heavy-Duty Truck Service Shop. The Service Manager is a key member of our truck management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a Service department, developing our service business, ensuring satisfied customers, and promoting our products and truck services . Service Manager Job Duties

• Take all necessary steps to assure customer satisfaction
• Recruit, hire, lead, motivate and maintain the highest quality staff
• Take an active role in company sales
• Monitor Service Department performance with key metrics, including revenue, profitability, and efficiency
• Assure compliance with safety goals
• Accurately quote services
• Manage truck work order system and service invoicing
• Communicate policies, procedures, and branch goals to employees
• Uphold our promise to our customers

Service Manager Skills:

• Excellent interpersonal, leadership, and communication skills
• Knowledgeable in Fixed Operations procedures
• Good understanding of mechanical components and associated repair
• Clear understanding of customer service, sales, and marketing
• Knowledge of profit and loss statements and how to use them to manage a business unit
• A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan
• Experience with 5S Lean principles
• Previous experience as a service manager in the trucking industry

Service Manager Requirements

• Excellent communication skills
• Ability to manage employees and processes
• Truck shop service management a plus
• High School Diploma or G.E.D.
• Must be physically able to lift and work with no restrictions

Employee Benefits

• Competitive Wages - Be paid your worth!
• Uniforms - fully supplied including cleaning!
• Tool program - available
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month
• Paid Time Off - (PTO) starts accruing day one of your full-time employment
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid
• PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
• Pet Insurance - We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face
• Paid Health and Well-being screening - for employees and their spouse

Kodi Miller (Miss) Talent Scout AKP Recruiting [email protected] www.akprecruiting.com Josh May President AKP Recruiting (406) ###-#### [email protected] www.akprecruiting.com