Service Manager - Insight Global : Job Details

Required Skills & Experience:

• Bachelor's degree required
• 5+ of Store Director, District Manager, or Senior General Manager- preferably from a large retail store
• Culture fit- Strong leader, outgoing,
• Performance Management Experience (preferably weekly performance reviews with team)

Job Description:

One of Insight Globals clients is seeking a Service Manager to directly manage our customer facing Service team.

Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service.

Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Compensation:

$_90,000/yr to $110,000/yr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.