Service Manager - Titan Machinery : Job Details

Financial and Performance Management: Understand key financial drivers, ensure the department meets or exceeds goals, market services to maintain a consistent income stream, and effectively manage workflows, including work schedules, employee schedules, and customer work orders Customer Interaction and Experience: Handle all customer inquiries and communications, from repair estimates to resolving complaints, and manage the service department's workflow to meet financial and operational goals. Documentation and Communication: Supervise and schedule employees, market the service department to ensure a steady workflow, and ensure all service records, work orders, and documentation are maintained accurately, thoroughly, and in a timely manner. Safety and Compliance: Uphold environmental, health, and safety regulations, and ensure all vehicles meet legal requirements If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mec...Service Manager, Manager, Retail, Automotive, Benefits