Service Support Specialist - PT Holdings LLC : Job Details

DescriptionPosition at General Parts GroupService Support SpecialistIrving TX 75063Unlock Your Potential as a Service Support Specialist!Position Summary:Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch, tackling a variety of tasks across all departments.Essential Functions:Task Maestro: Assist dispatch in creating work orders, maintaining billing notes, and inputting new equipment data.Office Maven: Handle clerical duties like scanning, filing, and managing daily mail.Customer Champion: Welcome and guide customers in tagging their equipment for repairs.Logistics Pro: Manage UPS shipments, ensuring accuracy and proper documentation.Warehouse Organizer: Ensure components are stored correctly in the warehouse or attached to Service Work Orders.Safety Advocate: Prioritize safety and follow our accident prevention procedures.Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager.Responsibilities of the Position:Team Player: This is a non-supervisory role, reporting to the Branch Manager.Decision Influencer: Your actions can impact people, finances, and our organization's reputation.Minimum Qualifications:Educational Foundation: High School diploma or its equivalent.Experience Insight: Two years of education and/or experience in a related field.Exceptional Communicator: Strong customer service, communication, and problem-solving skills.Clean Slate: Successful completion of a pre-employment drug screen and criminal background check.Safety-First Attitude: Prioritize safety in all you do.Self-Motivated and Organized: Excel at working independently with minimal supervision.Physical Demands:Office Oasis: Primarily, work in a typical office environment.Occasional Lifting: Light lifting of office equipment, supplies, and boxes may be needed.Balanced Posture: A mix of sitting, walking, and standing throughout your day.Tech-Savvy: Comfortably operate computers and office equipment.Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional!#dispatcher #customerservice #billing