Service Technician Access Control Systems - Allied Universal : Job Details

OverviewEmbark on a trailblazing career in Security Technology with Allied Universal Technology Services, a global leader in security technology that's transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you'll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity. We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At Allied Universal, we don't just embrace change; we drive it, creating a culture where diversity fosters innovation and forges caring connections. Join us and help set new benchmarks in the security industry while advancing your career. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.Job DescriptionPosition Overview:Allied Universal Technology Services is looking to hire a Service Technician. The Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems, including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. As a Service Technician, this person is expected to be a highly proactive and skilled individual and, at all times, maintain performance consistent with Allied Universal Technology Services' core values.Hiring Immediately!Not a remote role, requires on-site attendance. Company vehicle and gas card provided.Requirements (Must Haves):NICET certification or willingness to obtainAbility to be on-call on a rotational basis to respond to emergency service calls2 years experience servicing a variety of commercial electronic security systems: Access Control, Video Management, Intrusion Detection and Fire alarmsNotifier, FireLiteDMP, BoschAvigilon, Exacqvision, Axis, American Dynamics, and Eagle EyeAMAG, Brivo, Lenel/S2, Software House/CCURE, and GenetecStrong troubleshooting skills and mechanical and electronic aptitudeCapable of lifting up to 50lbs and work on ladder heights of up to 16'Valid State Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.High School Degree, Vocational School or equivalent is requiredQualifications:Positive customer service; Excellent verbal and written communication skills for effective interaction with internal & external customersBe able to work independently or as a member of a teamAbility to meet deadlines and work in a fast-paced environment with minimum directionUnderstanding of Windows operating systems and overall IT network topologyHighly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core valuesScope of Work:Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systemsIncluding, but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systemsTroubleshoot system installations in such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building codeApply all necessary documentation for tracking of service-related issuesDemonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devicesDemonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applicationsEstablish and maintain effective working relationships with both internal and external customersProvide phone and online remote diagnostic supportPerform other duties as assigned by Operations ManagementBenefits:Company Vehicle and Gas CardMedical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.ClosingAllied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: /offices.Requisition ID2024-########J-18808-Ljbffr