Service Technician - Hudson Technologies : Job Details

Service Technician Job Description

Hudson Technologies is the largest independent distributor of refrigerants and the largest refrigerant reclaimer in North America. Combined with our industry leading, patented, and proprietary On-Site Chiller Services and Global Energy Services we lead the way in lifecycle management of refrigerants and our commitment to the environment.

Position Overview

The Service Technician is responsible for traveling to our customers to service large industrial refrigeration and cooling systems to maintain optimal performance. Our services help reduce refrigerant leaks, recover the maximum amount of refrigerant possible and help maximum operating performance and energy efficiency of chiller systems.

Essential Duties and Responsibilities include, but not limited to:

* Travel to customers to perform service or recovery of refrigerant to ensure optimal chiller and plant performance as coordinated by the Service Manager.

* Combine technical experience with company training, address customer needs and issues including troubleshooting and maintenance of equipment.

* Follow company processes, procedures, safety standards and schedules with respect to daily activities. Provide reporting on job progress for added visibility.

* Strive to meet goals and Key Performance Indicators as outlined by the Service Manager.

* Provide support as needed to account managers for growth of sales and service opportunities.

* Demonstrates orientation toward excellent customer service by conducting daily activities, communications, and interactions in a cooperative, positive, and professional manner.

* Assist with depot shipping/receiving and delivery of product and equipment.

* Perform maintenance on company equipment to ensure performance when in use.

* Conducts refrigerant sampling/ testing.

Required Skills and Experience:

* Hands-on mechanical/ technical experience

* High school diploma or GED required

* Self-motivated and driven to succeed

* Excellent technical, communication, and organizational skills

* Experience with a proven track record in customer satisfaction

* Ability to travel domestically up to 50%, including overtime when needed

* Clean and valid driver's license, CDL Class B with HazMat Endorsement preferred

* Obtain a DOT Medical Card within 90 days of employment

* Powered Industrial Truck (Forklift) Certification License

* 3 phase power / control wiring knowledge and troubleshooting

* Knowledge of Industrial Cooling and Refrigeration Systems

* EPA 608 Universal Certification preferred or the ability to obtain within 90 days of employment

* HazMat experience a plus

* Must be able to lift 75lbs