Service Valet Rental Coordinator - Subaruofgwinnett : Job Details

**Who We Are** Subaru of Gwinnett has been in business since 2002, and in that time have built a reputation on providing courteous, honest service. We maintain the highest level of integrity and professionalism in every area of our business, and are looking for talented individuals to join our team and uphold the Subaru Love Promise. **What We Offer**

* Medical, vision, dental

* 401K with company match

* Paid time off

* Paid training

* Employee discounts

* Growth opportunities

* Year-end bonuses and Christmas club

* Catered Saturday lunches

* Holiday parties and luncheons

* Drug-free work place

**Responsibilities**

* Facilitate Loaner Vehicle process with Advisors and Clients

* Perform audits to maintain inventory and vehicle location verification

* Notify Advisors of adverse loaner condition or extensive time on loan

* Provide and promote the Subaru Love Promise at every available opportunity with clients and staff

* Warmly welcome and greet all service clients in a timely manner in the main service drive. You are our ambassador; your charm is clearly evident in everything you do and/or say.

* Communicate with service customers to determine the nature of their mechanical problems and service needs

* Ask questions and test drive client cars in order to provide technicians with an essential information

* Accurately record maintenance and/or repairs needed and conveys to technician

* Process extended warranty claims for clients

* Handle telephone inquiries regarding work in process and appointments and return phone, email, and text messages promptly

* Proactively communicate potential issues with customers, management and other departments in order to provide the best possible customer experience

**Qualifications and Skills** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* High school diploma or the equivalent

* All applicants must be authorized to work in the USA

* All applicants must have a clean driving record and must be insurable

* All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

**About the Screening Process** Prior to being employed, applicants for employment must participate in Subaru of Gwinnett's normal screening process which includes completing a full employment application; satisfactory criminal, credit and, where applicable, driving records checks; in-person interviews and other inquiries. Subaru of Gwinnett has a diverse Drug-Free workforce and is an Equal Opportunity Employer. **Apply for Service Valet Rental Coordinator**

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