Servicenow Business Analyst - Cynet Systems : Job Details

Servicenow Business Analyst

Cynet Systems

Job Location : Austin,TX, USA

Posted on : 2024-11-14T06:26:03Z

Job Description :
Job Description: Responsibilities:
  • The Technical Business Analyst (TBA) will play a pivotal role in bridging the gap between business needs and technical solutions in ServiceNow.
  • This individual will be responsible for analyzing business requirements, translating them into technical specifications, and ensuring that the delivered solution aligns with the overall business objectives.
  • Business Analysis: Gather, analyze, and document business requirements, including process flows, use cases, and data models.
  • Collaborate with stakeholders to understand their needs and priorities.
  • Develop and maintain business process documentation.
  • nalytical Skills: Utilize data analysis techniques to identify trends, patterns, and opportunities for improvement.
  • Develop and maintain data dictionaries and data quality standards.
  • pplication Development: Work closely with development teams to ensure that technical solutions align with business requirements.
  • Provide technical guidance and support throughout the development lifecycle.
  • CSDM Experience: Possess a deep understanding of the Common Services Data Model (CSDM) and its application in enterprise data management.
  • Contribute to the design and implementation of CSDM-based data solutions.
  • PlaybookRunbook Development: Create detailed playbooks and runbooks to guide operational activities and incident response.
  • Ensure that playbooks and runbooks are well-documented and easy to follow.
  • rchitectural Diagrams: Develop and maintain architectural diagrams, including system, data, and network diagrams.
  • Communicate complex technical concepts to both technical and non-technical audiences.
  • Technical Skills: Proficiency in data modeling and database management tools.
  • Strong understanding of software development methodologies and tools.
  • Familiarity with business process modeling and analysis techniques.
  • Knowledge of cloud computing platforms and technologies (e.g., AWS, Azure, GCP).
Preferred Qualifications:
  • Certification in business analysis (e.g., CBAP, CCBA).
  • Experience with Agile development methodologies.
  • Knowledge of specific industry standards or regulations.
  • To be responsible for providing technical guidance or solutions ;define, advocate, and implement best practices and coding standards for the team.
  • To develop and guide the team members in enhancing their technical capabilities and increasing productivity.
  • To ensure process compliance in the assigned module, and participate in technical discussions or review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
  • To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
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