Shared Services Centralized Disbursement Approval Associate (Hybrid) - M&T Bank : Job Details

Overview:

Supports the ICS disbursement process for the Global Capital Market and Retirement businesses and their diverse institutional products by validating that funds to be distributed are appropriate per ICS product serviced. Responsibilities include the validation of high-risk client disbursement payment instructions and client disbursement approval process requiring heightened authentication and analysis, expanded use of judgment and, completion of exception processing and research tasks.

Primary Responsibilities:

Analyze and interpret inputs of disbursement requests as designated to determine course of action for compliant finalization

Partner in the collecting and processing of information required to support the client disbursement process resulting in consistent adherence to disbursement procedures and accurate payments

Execute the client disbursement approval requests and review complex disbursement-related transaction detail on a daily basis to ensure accurate and timely transfer of funds

Complete reviews and validations of documentation submitted when requesting approval of client disbursements leaving the bank

Communicate with internal and external business partners and related service partners as required. Interact with First and Second Lines of Risk management, Financial Crimes team and management to process domestic and international disbursement transfer payments ensuring fields are properly formatted

Validate appropriateness and perform authentication of requests, escalate non-standard or high risk exceptions to more experienced personnel as appropriate

Identify and report all risk, client issues and suspicious activities to management

Prioritize and manage own workload to meet service level agreements and internal service delivery standards

Support and make recommendations to strengthen and improve business processes within the area

Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management

Promote an environment that supports diversity and reflects the M&T Bank brand

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Complete other related duties as assigned

Scope of Responsibilities:

This position is within the Shared Services team. Successful completion of the Authentication Approver Training and assessment is mandatory prior to performing in the role. Nature of work at peak times may result in completion of responsibilities extending outside of standard business hours. Role requires ability to manage multiple priorities throughout the day as required. Incumbent will be expected to have awareness of industry fraud trends.

Supervisory/Managerial Responsibilities:

None

Education and Experience Required:

Associate's degree and a minimum of 3 years' relevant work experience or in lieu of a degree a combined minimum of 5 years higher education and/or work experience, including a minimum of 3 years' relevant experience

Demonstrated problem-solving skills

Competency in area of Risk/Compliance/Audit

Ability and willingness to build a knowledge base of the diverse products being supported

Ability to apply a holistic assessment approach and solve for complex scenarios when processing disbursement approval requests

Ability to operate independently and in a team environment

Experience using word processing and spreadsheet software

Effective verbal and written communication skills

Detail-oriented

Education and Experience Preferred:

Bachelor's degree

Minimum of 2 years' experience in financial services industry

Understanding of financial products

Knowledge of pertinent bank systems

Ability to work under time constraints

Payments/Disbursements knowledge

Knowledge of proper methods of preventing and detecting fraud

Physical Requirements:

Position required to be in office with hybrid schedule (3 days in the office) options after demonstrated competency in role as assessed by Management

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $27.24 - $45.40 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Wilmington, Delaware, United States of America