Shelter Monitor 801 East Men's Shelter 3pm-11pm Tuesday - Saturday - The Catholic Charities of the Archidiocese of Washington : Job Details

The Shelter Monitor provides primary support to clients in shelter facilities in the Housing and Homeless Services (HHS) Department. The position monitors daily shelter activities; enforces program rules and regulations; performs electronic bed assignment and shelter intake process; conducts hourly facility rounds and conducts pertinent log entries and incident reports. The position provides a safe and orderly environment, follows emergency preparedness planning and policies; deescalates client behavior as needed, and addresses all shelter guests, staff team members, community stakeholders, funders, and vendor partners in a professional, trauma-informed, and housing first approach. ESSENTIAL DUTIES and RESPONSIBILITIES: Perform the computer/web-based bed check-in and intake process for all clients during overnight and evening shifts and provide appropriate referrals as needed. Perform hourly facility rounds and promptly log entries throughout assigned shifts via computer and/or web-bas...Customer Service, Monitor, Staff, Business Services, Facility