Shelter Support Staff- Village at Cataumet - Housing Assistance : Job Details

Summary/ObjectiveProvide shelter coverage and assist in the overall maintenance of structured shelter environment. As with all shelter staff the support worker is responsible for the development of trusting, supportive and respectful relationships with clients and maintaining a safe and secure environment.Essential Functions

• Assist in orientation of new families as needed
• Maintain a safe, clean, and secure environment for all shelter families
• Adhere to rules and procedures as they apply to the shift
• Provide client support as deemed appropriate with position
• Transport as required
• Keep shelter team informed of any situations that pose a threat to health & safety to clients and staff
• Assist in the overseeing of facility maintenance to include:
  • Monitor & participate in facility cleanliness, including office, staff bathroom, common area, kitchen, and grounds

o Restock cleaning supplieso Report any needed repairs

• Maintain record keeping on each shift to include:
  • Review sign in/out sheets
  • Monitor visitors
  • Check overnight returns

o Document in logbook all shift activities or concerns

• Sort, distribute, or put away donations
• Ensure cooking is not done after 8:00pm
• Manage evening activities

Additional Dutieso Be available for client emergencieso Other duties as assigned by Program DirectorRequired Qualifications, Education, and Experienceo Valid driver's licenseo Ability to work effectively with diverse groups of peopleo Demonstrated ability to work independently and as part of a team

• Able to set and observe appropriate boundaries with clients
• Ability to multi-task and remain calm in demanding and unpredictable situations

Preferred Qualifications, Education, and Experienceo Bilingual

• Previous experience working in a homeless shelter environment or human service field

Physical and Mental Job Requirements

• Use of and/or subject to:

o Vehicleo Computers/monitors

• Physical requirements:
  • Occasional lifting/carrying up to 251bs

o Occasional pushing up to 75 lbso Occasional pulling up to 75 lbso Occasional bending

• Occasional squatting
• Occasional kneeling
• Occasional reaching
• Frequent standing
• Frequent sitting
• Frequent walking

o Constant handwriting and typing

• Constant visual perception
• Frequent visual inspection
• Frequent color distinction
• Constant hearing
• Constant speaking

o Occasional smelling

• Mental requirements:
  • Understand and apply routine verbal and/or written instructions
  • Understand and apply non-routine verbal and/or written instructions
  • Understand complex problems and collaborate to explore alternative solutions

o Organize actions to complete sequential and/or routine tasks

• Organize and prioritize individual work schedule to manage multiple tasks and/or projects
• Make decisions that have an impact on the individual's work

o Make decisions that have an impact on the immediate work unit's operations and/or serviceso Make decisions that have significant impact on a department's credibility, operations, and/or services

• Make decisions that have an impact on the health and wellbeing of clients
• Communicate and exchange routine/basic information
• Communicate and explain a variety of information

o Memorization/concentrationo Learning/knowledge retentiono Emotional/behavioral self-regulationo Interacting with othersWork Environmento The functions of this role are conducted in an office environmento Hours of Work This role is paid on an hourly basis. The hours of work for this position are: Varied.*Sign on bonus of up to $1000*