Shift Lead I - Chuze Fitness : Job Details

Company DescriptionAt Chuze Fitness, we're reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We're seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.If you're ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!Job DescriptionAs a Chuze Fitness Lead 1, you will play a pivotal role in supporting our Team Members and ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for excellence and en-chuzey-asm in every aspect of our operations, with a strong focus on enhancing the member experience.Responsibilities include but are not limited to the following:Set and maintain Chuze standards in customer by welcoming and interacting with all membersComplete daily cleaning tasks and ensure gym presentation is always extraordinarily cleanAssist in all aspects of front desk operations, including membership sign-ups, retail presentation, amenities, answering phones, point-of-sale transactions, and making smoothies, if applicableTrain all front desk employees and maintain knowledge of best practices and policies found in in-person coaching, Learning Management System (LMS) paths, and Harassment Prevention trainingSupport running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilitiesSupport in troubleshooting member inquiries and partner with management for escalated concernsAssist in administrative tasks such as member management software reports, inventory counts and managing club emailAttend and participate in regularly scheduled team meetingsQualificationsRequiredPrevious experience running shifts or leading a teamAt least one year of customer service experienceAbility to work varied hours regularly, including weekends, opening and closing shiftsExcellent communication skills in person and over the phoneAbility to multi-task and handle shifting prioritiesAttention to detailTeamwork-based work stylePhysical requirements:Able to read, write, and speak clearly in EnglishTouring the gym: walking and climbing stairsBending, kneeling, and repetitive arm movementStanding for long periodsComputer operationsAbility to lift at least 50lbsPreferredHigh school graduate or GEDPersonal interest in FitnessVolunteer/community involvementBilingual in SpanishAdditional InformationChuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.