Shift Lead - Banfield : Job Details

Shift Lead

Banfield

Job Location : Chandler,AZ, USA

Posted on : 2024-09-20T00:33:04Z

Job Description :
Position Description

Shift Lead - Job Description

Last Revised: 8/19/2013 JP

CAPABILITIES AND EXPERIENCE (CAN DO)
  • Ability to multi-task Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Organizational ability Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Intellectual ability Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
  • Computer skills Comfortably and confidently uses a computer and specialized software.
  • ATTITUDES (WILL DO)
  • Initiative Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
  • Integrity Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
  • Cooperativeness Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Flexibility Is open to changing situations and opportunities and is willing to perform all tasks assigned.
  • Independence Able and willing to perform tasks and duties without supervision.
  • Tolerance for Stress / Resiliency Maintains a positive can do outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
  • SPECIAL WORKING CONDITIONS
  • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.).
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position often requires working weekends and evenings.
  • The noise level in the work environment is moderately high.
  • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
  • Requires ambulatory skills sufficient to perform duties while at hospital and to visit various locations.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment and read information.
  • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
  • EXPERIENCE, EDUCATION AND/OR TRAINING
  • Associates degree or veterinary technician certification/licensure preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
  • Two years experience (healthcare, veterinary profession, service-type industry, etc.) required, with six months experience at Banfield preferred.
  • Prior supervisory experience preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training preferred.
  • WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

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