Shift Lead - Walgreens : Job Details

Shift Lead

Walgreens

Job Location : Larchmont,NY, USA

Posted on : 2024-09-26T05:51:42Z

Job Description :

Job Responsibilities:

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
  • Responsible for opening back door of store for deliveries.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members.
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists with and coaches other team members with warehouse and vendor ordering process.
  • Responsible and accountable for registering all related sales on assigned cash register.
  • Assists manager in reviewing order exceptions and reverse logistics.
  • Assists in evaluating and developing displays, including promotional and seasonal merchandise.
  • Maintains accurate inventory counts and on-hand quantities.
  • Ensures the Outdate program is followed with team members.
  • Responsible for basic department pricing and daily price changes.
  • Assists with bookkeeping activities, including cash report and ledgers.
  • Ensures clean, neat, orderly store condition and appearance.
  • Assists with separation of food items and product placement as specified by policies.
  • Has working knowledge of store systems and store equipment.
  • Ensures compliance with state and local laws regarding regulated products.
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures.
  • Completes special assignments and other tasks as assigned.
  • Training & Personal Development:

  • Attends training and completes PPLs requested by Manager.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.
  • Communications:

  • Serves as a liaison between management and non-management team members.
  • Reports disciplinary issues and customer complaints to management.
  • Job ID: 1469298BR

    Company Indicator: Walgreens

    Employment Type: Part-time

    Job Function: Retail

    Full Store Address: 1333 BOSTON POST RD, LARCHMONT, NY, 10538

    External Basic Qualifications:

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Preferred Qualifications:

  • Prefer the knowledge of store inventory control.
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