Shift Lead - Walgreens : Job Details

Shift Lead

Walgreens

Job Location : Neptune,NJ, USA

Posted on : 2024-10-02T14:34:26Z

Job Description :

Job Responsibilities:

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
  • Opens and closes the store in the absence of store management, including all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for business.
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested.
  • Models and delivers a distinctive and delightful customer experience.
  • Customer Experience:
  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members.
  • Operations:
  • Responsible for holding store keys to open and close without management as necessary.
  • Assists and coaches other team members with warehouse and vendor ordering processes.
  • Registers all related sales on assigned cash register, including records of scanning errors and price modifications.
  • Assists in evaluating and developing displays, including promotional and seasonal merchandise.
  • Maintains accurate inventory counts and on-hand quantities.
  • Ensures compliance with the Outdate program.
  • Responsible for basic department pricing and daily price changes.
  • Assists with bookkeeping activities as necessary.
  • Ensures clean and orderly store condition and appearance.
  • Assists with separation of food items and stock rotation.
  • Has working knowledge of store systems and equipment.
  • Assists at Pharmacy out window as requested.
  • Ensures compliance with state and local laws regarding regulated products.
  • Responsible for bag checks of team members before leaving the store.
  • Complies with all company policies and procedures.
  • Completes special assignments and other tasks as assigned.
  • Training & Personal Development:
  • Attends training and completes PPLs requested by Manager.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.
  • Communications:
  • Serves as a liaison between management and non-management team members.
  • Reports disciplinary issues and customer complaints to management.
  • Job ID: 1445842BR

    Company: Walgreens

    Employment Type: Full-time

    Job Function: Retail

    Location: 1905 STATE ROUTE 33, NEPTUNE, NJ, 07753

    External Basic Qualifications:

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Preferred Qualifications:

  • Knowledge of store inventory control is preferred.
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