Shift Lead - Walgreens : Job Details

Walgreens Shift Lead - MADISON HEIGHTS, Michigan

Job Overview: Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

Customer Experience: Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members.

Operations: Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members on warehouse and vendor ordering processes. Responsible for registering all related sales on assigned cash register and assists in evaluating and developing displays.

Maintains accurate inventory counts and assists with ensuring the Outdate program is followed. Responsible for basic department pricing and making daily price changes. Assists with bookkeeping activities as necessary.

Ensures compliance with state and local laws regarding regulated products and performs bag checks of team members before leaving the store. Complies with all company policies and procedures.

Training & Personal Development: Attends training and completes PPLs requested by Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications: Serves as a liaison between management and non-management team members by communicating assigned tasks. Reports disciplinary issues and customer complaints to management.

Job ID: 1426689BR

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Location: 26800 JOHN R RD, MADISON HEIGHTS, MI, 48071

External Basic Qualifications: One year of prior leadership, supervisory, or retail key holder work experience. Must be fluent in reading, writing, and speaking English.

Preferred Qualifications: Prefer knowledge of store inventory control.

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