Shift Lead - Walgreens : Job Details

Job Overview:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening the back door of the store for deliveries.

Customer Experience:

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Operations:

Responsible for holding store keys to open and close without management as necessary. Assists with and coaches other team members to work with warehouse and vendor ordering processes. Responsible for registering all related sales on assigned cash register, including records of scanning errors and price modifications.

Maintains accurate inventory counts and ensures compliance with local and state laws regarding regulated products. Assists with bookkeeping activities, including cash reports and ledgers.

Training & Personal Development:

Attends training and completes PPLs requested by the Manager. Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications:

Serves as a liaison between management and non-management team members by communicating assigned tasks when store management is not present. Reports disciplinary issues and customer complaints to management.

Job ID: 1496396BR

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Location: 227 SHORELINE HWY, MILL VALLEY, CA, 94941

Minimum Requirements:

Preferred Qualifications:

Prefer the knowledge of store inventory control.