Shift Lead - Toppers Pizza : Job Details

A Shift Leader is a Team Member in charge of providing direct supervision and ensuring everything runs smoothly during their shift. You'll ensure that the restaurant is a safe place for Team Members to work and customer to visit.

ESSENTIAL DUTIES & RESPONSIBILITIES

+ Assign and direct daily duties for Team Members based on role, skills and shift needs

+ Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction

+ Uphold Toppers policies and procedures; provide feedback/coaching to Team Members as needed

+ Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes

+ Solve customer complaints quickly and with a smile

+ Provide feedback to Team Members in a positive manner

+ Train new Team Members on daily tasks

+ Balance cash draw and prepare deposit

MINIMUM QUALIFICATIONS

+ Must be legally eligible to work in the United States

+ Must be 18 years of age

+ Must have a source of reliable transportation

+ Previous quick service restaurant or supervisory experience

+ Serve-Safe/Local or State Food Service Certification preferred

PHYSICAL REQUIREMENTS

Ability to meet the following physical requirements with or without reasonable accommodation:

+ Must be able to exert well-paced and frequent mobility for periods of up to five hours.

+ Must be able to lift up to 50 pounds.

+ Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.

+ Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

In addition to Hourly Wage + TIPS, Team Members are eligible for:

+ Flexible Scheduling

+ Pay Advances through PayActiv.

+ Meal Discounts (70% While working/50% when not)

+ Free Uniform T-Shirt

+ Referral bonuses for bringing new members to our team

+ Rapid advancement opportunities - We offer a Manager-in-Training program with pay increase at each step of the training.

+ All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied**

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