Shift Leader ($21/hr all in!) - 37018 Jersey Mike's Subs : Job Details

Shift Leader ($21/hr all in!)

37018 Jersey Mike's Subs

Job Location : Rochester,NH, USA

Posted on : 2024-10-04T06:39:19Z

Job Description :

Shift Leader

Want to apply Read all the information about this position below, then hit the apply button.

New location coming soon–Rochester, NH at The Ridge!

Jersey Mike's is looking for highly motivated individuals to join our Legend Subs family! You are worth it! We offer a Sub Above pay and additional tips. The better you are behind the line, the more money you make!

Our culture at Jersey Mike's is one of giving and making a difference in someone's life, including yours. We believe that loving your job and the community that we serve creates a happy team member and repeat customer. Would you like to be part of our do good, feel good company?

We have a wide range of positions and shifts available in our daily schedule from openers at 7am to midday shifts to closers at 9pm.

As a Shift Leader you will be responsible for overseeing the clearly mapped-out operations under the guidance of your manager and ZenPut, a task-based management program on the store's iPad. Your role will involve supervising the team, managing customer service, and maintaining a high level of hospitality.

  • Supervise and lead a team of employees during your shift
  • Ensure excellent customer service is provided at all times
  • Assist in food preparation and ensure quality standards are met, including slicer
  • Manage shift operations, including opening and closing procedures
  • Handle customer inquiries, complaints, and resolve any issues that may arise
  • Train based on 7 Principles of Success, company policies, procedures & standards
  • Monitor inventory levels and place orders when necessary
  • Maintain cleanliness and organization of the restaurant or catering facility

Job Types: Full-time, Part-time

Pay: $15-18 per hour

Expected hours: 20 – 40+ hours per week

Benefits:

  • Above Average Pay
  • Hourly $15-18, plus approx. $5-7 additional tips
  • Time & a Half/Overtime
  • Paid Training
  • Paid Bonus for Certifications (full time crew members)
  • IRA Match (full time crew members)
  • Health, Vision, & Dental Insurance (full time crew members)
  • Weekly Flexible Schedule
  • Free Sub per Shift
  • 50% Off

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Morning shift
  • Evening/closing shift

A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not limited to:

  • Coaching the staff to deliver amazing customer service;
  • Producing high quality food;
  • Delivering the Jersey Mike's experience;
  • Cash handling;
  • Following the Learning Management System Training Program;
  • Developing others for career growth;
  • Enforcing policies and procedures;
  • Participating in local and national marketing initiatives;
  • Building sales;
  • Maintaining the cleanliness and proper sanitation practices in the establishment;
  • Being certified in all four positions of the restaurant;
  • Effective communication;
  • Having a sense of urgency;
  • A Shift Leader is expected to:

  • Move or Transport up to 50 lbs without assistance unless a medical notation is made;
  • Work 38-40 hours per week;
  • Have the ability to get to and from work;
  • Communicate with the GM/AGM/DM of any issues they are having;
  • Lead by example in terms of quality of the food they make, the way they interact and provide customer service, and coming to work in a clean, fitted, and pressed uniform daily.
  • Qualifications for the job:

    • Education: High school degree or equivalent
    • 1 Year QSR experience preferred
    • Must be 18 years or older to operate the slicer
    • Serve Safe Certification - Food Handler
    • Must have reliable transportation
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