Shift Leader - Saroki's Crispy Chicken & Pizza : Job Details

About us

Saroki's Crispy Chicken & Pizza is a small business in Madison Heights, MI. We are part of a franchise that has 14 store locations across Michigan. Our company is full of professional, supportive, customer-centric and creative employees. Our brand standard is family driven. We're an authentic brand with quality and positivity. We require hard working and dedicated employees while ensuring our customers have the best experience possible.

Our work environment includes:

• Food is provided while you're on shift
• Flexible working hours
• Paid training
• Safe work environment
• Growth opportunities

Qualifications

• Minimum of 1-2 years of drive thru experience
• Minimum of 1-2 years of management experience
• Overall Operations Management
• Day-to-day operations
• Financial Management
• Maintain budgets, monitoring financial performance, controlling food cost, and optimizing profitability
• Maintain a clean and organized kitchen, including proper storage of ingredients, utensils, and equipment.
• Staff Management
• Coordinate with other kitchen staff to ensure timely preparation and delivery of meals.
• Recruit, train, and supervise staff members
• Provide leadership, guidance, and support
• Conduct performance evaluations on staff members
• Customer Service
• Adhere to dietary restrictions and special requests from customers, ensuring that meals meet their specific needs.
• Maintain high standards of customer service and satisfaction
• Address customer concerns or complaints in a professional and prompt manner
• Marketing Strategies
• Develop marketing strategies to attract and retain customers for your location
• Plan and execute in-store promotions
• Quality Control
• Ensure the quality and consistency of product entering AND leaving the location
• Keeping product at company, food, and health standards
• Inventory Management
• Overseeing inventory control, including ordering and managing stock levels
• Minimize waste and optimize inventory turnover
• Facility Maintenance
• Ensure the cleanliness and Maintenance of your location
• Ensure compliance with local health codes, safety regulations and company policies
• Vendor Relations
• Maintain positive relationships with suppliers and vendors
• Strategic Planning
• Develop and implement business strategies to achieve long-term goals and objectives
• Identify opportunities for growth and improvement within your location
• Reporting and Analysis
• Prepare and analyze financial reports, sales data, and labor reports
• Crisis Management
• Handle unexpected challenges
• Understanding technology integration
• Understand the technology systems for point-of-sales, inventory management, and printers

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person