Shift Leader - Coffee & Bagel Brands : Job Details

The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager. The Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift. DOING What you deliver: Demonstrates mastery of the DOING of Team Member with ease, enthusiasm and excellence. Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to Make Fun Happen. Thinks strategically about maximizing product sales and waste management. Demonstrates total store vision to take ownership of the look and feel of the store. Knowledgeable about the deployment for the day, and the roles and responsibilities associated. Consistently leverages effective communication on the floor during the shift. Sees the needs of the team and guest and addresses situations before they become problematic. Un...Shift Leader, Shift Lead, Leader, Leadership, General Manager, Restaurant