Shift Supervisor - Arby's Restaurant : Job Details

We are looking for Shift Manager candidates to join our KFC team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing feedback to Management. Competencies. Great Focus:Understands and exceeds guest expectations, needs and requirements. Displays a sense of urgency with guests. Seeks ways to improve guest satisfaction; asks questions, commits to follow-through. Resolves guest concerns by following Brand recommended guest recovery process. Passion for:Sets and maintains high standards for self and others, acts as a role model. Consistently meets or exceeds goals. Problem Solving and Decision Making:Identifies and resolves issues and problems. Uses information at hand to make decisions and solve problems; includes others when necessary. Interpersonal Relationships & Influence:De...Shift Supervisor, Supervisor, Crew Member, Management