Shop Assistant - West Dallas - OTR Garage, LLC : Job Details

Shop Assistant - West Dallas

OTR Garage, LLC

Job Location : Dallas,TX, USA

Posted on : 2024-10-16T19:13:20Z

Job Description :
What you'll do:In order to make an application, simply read through the following job description and make sure to attach relevant documents.The Shop Assistant plays an important role in ensuring the repair process is completed correctly and in a timely manner. This position also plays a vital role in supporting both the front of shop and back of shop during peak hours by completing additional tasks as needed.This position requires flexibility, strong organizational and communication skills, ability to work independently, and high attention to detail.Responsibilities:Support all departments, as needed, under the direction of the General ManagerReceive and check in parts: Receive and match delivered parts to repair orders and ensure all parts are placed and accounted for on the parts cart and labeled with repair order numberInspect delivered parts for quality: Inspect parts for damage and invoice for accurate part count upon delivery - if parts are damaged or there's missing parts notify General Manager immediatelyLearn skills to complete vehicle intake: Complete pre-wash, pre-scan, basic mapping and take standard photo package, and building a repair packetComplete daily tasks: Complete daily tasks such as but not limited to cleaning office, throwing trash, shop clean up, vehicle detailing, run errands, assist as needed and directed by General Manager.Monitor assignments: Regularly monitor CCC inbox for new assignments, contact customers and make notes accordingly.Coordinate parts invoicing (as needed): Ensure parts invoices are posted in the estimating platform - make corrections as necessaryReview with customers and walk through high-level repair process and next steps (as needed): Greet customers by phone or in-person; educate customers about the collision repair process (high-level overview), including insurance claims information, processing and payment proceduresRequirements:Legally authorized to work in the United States with a valid Driver's LicenseAbility to read and understand instructionsAbility to lift up to 50lbs,Must be able to pass thorough background checkMust be able to sit and stand for extended periods of time and be able to walk, bend, push/pull, stoop, kneel, and/or crouch frequently.
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