Salary: $34,220.00 - $39,201.00 Annually Location : Fullerton, MD Job Type: MERIT Job Number: 01.237 09-24 Department: PUBLIC WORKS: UTILITIES Opening Date: 09/06/2024 Closing Date: Continuous This job announcement may close at any time with little or no notice. Applicant are advised to apply promptly. Pay Schedule I, Grade 18, Regular Schedule: 40 hours per week. A vacancy exists in the Department of Public Works and Transportation, Bureau of Utilities. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring within this class may be filled from the list of eligible applicants. All interested transfer and promotional candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the Work Experience section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. You can attach your transcript(s) or license(s) to your application. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Examples of DutiesJob Purpose Under general supervision, performs specialized clerical work in support of a maintenance shop. Essential Job Duties
- Keeps, updates, and maintains shop office and personnel records including time sheets, payroll, and attendance.
- Updates and maintains records of materials, supplies, and equipment used by the shop.
- Prepares and compiles reports of material and equipment usage and job costs.
- Keeps records of operation and maintenance costs for shop vehicles and equipment.
- Maintains inventory of equipment parts and schedules maintenance and repair of equipment.
- Prepares and processes requisitions for materials and supplies.
- Receives, logs, and responds to telephone inquiries, complaints, and requests for service.
- Operates office machinery such as photocopiers, fax machines, and calculators.
- Operates short wave radio to send and receive messages to and from field personnel.
- Monitors alarm systems and dispatch crews to respond to calls for service and emergencies.
Examples of Other Duties
- Performs typing and word processing.
- Codes, enters and retrieves information using data entry devices.
- Performs other related duties as assigned.
NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed. Qualifications Possession of a high school diploma or an appropriate high school equivalency; Plus One year's general clerical experience. Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education. Additional education may be substituted on a year-for-year basis for the required experience. Preferred Qualifications Work experience using Microsoft Excel Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. ATTN: Shop Clerk (Utilities Communication Technician) Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 You can attach your transcript(s) or license(s) to your application. EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Employees in this classification may be required to work overtime with little or no advance notice. Some positions may be designated as Emergency/Essential. Physical and Environmental Conditions The work among positions in this class varies, but most often involves frequent walking and standing, and some lifting and carrying of objects of moderate to heavy weight. Some duties involve exposure to adverse weather conditions. Employment Background Investigation Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks. Employment Benefits for Full-Time, Merit or Classified Employees Baltimore County General Government offers the following benefits to full-time,merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants. Smoke free workplace All Baltimore County offices are smoke free. Drug free workplace Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination. SalaryAnnual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance General Increases - Cost of living increases and adjustments may be granted as legislated. Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County. Employee Assistance Program Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. Health Insurance Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include: Medical, Prescription, Dental and Vision insurance. Flexible Spending Accounts Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs. Life Insurance Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000. Retirement Employees are required to participate in the Baltimore County Employees' Retirement System (ERS), with very limited exceptions. Paid Leave Paid benefits listed below vary depending upon the Classification. Sick Leave Vacation Leave Personal Leave Holidays Bereavement Leave Jury Leave Military LeaveBaltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services. Direct Deposit Payroll through direct deposit to the financial institution selected by employee is required. Educational Assistance 70 to 80 percent tuition reimbursement following successful completion of pre-approved courses related to position. Amount of reimbursement and fiscal year dollar limitations vary with bargaining group. Deferred Compensation Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice. Disclaimer This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions. 01 The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. To be considered for this position, the experience you indicate in your responses to the supplemental questions must also be described, in detail, on the
Work History/Experience section of this application. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience.
- I have read and acknowledge the above instructions.
02 Failure to complete all fields of the Work Experience/History section of the application will result in your application not being considered.
A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time.
- I have read and acknowledge the above statement.
03 Are you currently a merit (full-time), non-merit (part-time), or temporary employee of the Baltimore County General Government?Employees of Baltimore County Public Schools, Baltimore County Public Library, Baltimore County's court systems or Baltimore County Community College and employees of temporary services used by the County are not considered employees of the Baltimore County General Government.
04 Select the type of driver's license you currently hold. Be sure you have provided your driver's license number, class and state in the previous section of this application.
- Commercial Driver's License equivalent to Commercial, Class A Maryland Driver's License.
- Commercial Driver's License equivalent to Commercial, Class B Maryland Driver's License.
- Commercial Driver's License equivalent to a Commercial, Class C Maryland Driver's License with a Passenger Endorsement.
- Non-Commercial Driver's License equivalent to a Non-Commercial, Class C Maryland Driver's License.
- Provisional Non-Commercial Driver's License equivalent to a Provisional Non-Commercial, Class C Maryland Driver's License.
- Driver's License Learners Permit.
- I do not have a driver's license.
05 Baltimore County government considers qualifying clerical experience to be (examples:) Medical secretary, legal secretary, legal assistant, administrative assistant, receptionist, data entry operator, account clerk, shop clerk, office clerk, medical billing clerk/assistant, and customer services representatives (ONLY IF TYPING OR DATA ENTRY IS PART OF THE JOB). I have read and understand the above statement.
06 Choose the option that best describes your education and experience.
You must attach proof of education to the application. - Master's, Bachelor's or AA degree in any field.
- Possession of a High School diploma or an appropriate equivalent and at least one-year of general clerical experience.
- Completion of the 11th grade and at least two years' general clerical experience.
- I do not have any of the above combinations of education and experience.
07 Provide specific example(s) of the experience you cited in the previous question. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.Include the employer(s) and date(s) you performed these duties. If you chose I do not have any of the above combinations of education and experience in the previous question, respond by entering N/A to this question. 08 Select the choice that best describes your experience using Microsoft Excel.
- Create and modify spreadsheets, create and modify formulas, format spreadsheets, enter and update data.
- Modify formulas, format spreadsheets, enter and update data in existing spreadsheets.
- Enter or update data in existing spreadsheets.
- No experience as described above.
09 Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.If you chose No experience as described above in the previous question, respond by entering N/A to this question. 10
Databases Select the choice that best describes your experience using Microsoft Access or other database software.
- Create and modify databases; create queries, forms and reports according to certain criteria; sort information according to certain criteria; add and delete records.
- In existing databases, create queries, forms and reports according to certain criteria; sort and information according to certain criteria; add and delete records.
- In existing databases, sort information according to certain criteria; add and delete records.
- In existing databases, add and delete records.
- No experience as described above.
11 Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.If you chose No experience as described above in the previous question, respond by entering N/A to this question. 12
Word Processing Select the option that best describes your experience using Microsoft Word or other word processing software.
- Create, format, modify, merge, track changes to and print text documents, outlines, tables, charts, labels, envelopes, forms and other documents.
- Create, format, modify and print letters and other text documents.
- No experience as described above.
13
Email/Calendar Select the choice that best describes your experience using Outlook or other e-mail/calendar software.
- Maintain calendars for multiple users; schedule events; create, send and receive email correspondence with attachments.
- Schedule events; create, send and receive email correspondence with attachments.
- Create, send and receive email correspondence.
- No experience as described above.
14 Do you have current work experience as a dispatcher?
15 Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.If you chose No to the previous question, respond by entering N/A to this question. 16 Do you have experience dispatching information, instructions and/or work orders to field personnel based on information you have received by telephone, radio, e-mail or other methods?
17 Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application.If you chose No to the previous question, respond by entering N/A to this question. 18 Some positions may require working evenings and/or weekends. Select the shifts you would be willing to work.
- I am willing to work any shift, including weekends.
- I am willing to work Monday - Friday, days only.
- I am willing to work Monday - Friday, days and evenings.
19 Employees in this classification may be required to work overtime with little or no advance notice. Some positions may be designated as Emergency/Essential.Are you willing and able to accept these conditions of employment?
- Yes, I am willing to accept these conditions of employment.
- No, I am not willing to accept these conditions of employment and therefore understand I will not be further considered for this position.
20 Positions in this classification handle very sensitive and confidential information. Mishandling and/or communication of this sensitive and confidential information will result in termination of employment. I understand the above statement and agree with the resulting consequences of my actions in regards to the mishandling of sensitive and confidential information.
21 The work among positions in this class varies, but most often involves frequent walking and standing, and some lifting and carrying of objects of moderate to heavy weight. Some duties involve exposure to adverse weather conditions. Are you willing and able to accept these conditions of employment?
22 Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.Are you willing and able to accept these conditions of employment?
23 I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my e-mail address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information visit www.governmentjobs.com, log into your account, and edit your profile.
- I have read and acknowledge the above statement.
Required Question
