Showroom Experience Specialist - Goodmans : Job Details
Showroom Experience Specialist
GoodmansJob Location : Chicago,IL, USA
Posted on :
2025-02-04T15:58:18Z
Job Description :
- Create a positive and engaging first impression for all employees and guests.
- Coordinates showroom programs for the organization including greeting and helping guests and visitors, showroom events, showroom cleanliness, order and maintenance, facilities management, mail and packages, and marketing assistance as needed.
- Collaborate with cross-functional leaders and employees to share knowledge and improve outcomes.Performance
- Greet and service showroom guests, walk-in customers and vendors.
- Manage administrative duties at the Pan American location including: mail, shipping, ordering and stocking copier paper and other office supplies, etc.
- Daily showroom inspections and periodic employee communications to compel alignment with aesthetic guidelines.
- Liaison to service providers for showroom audio/visual and printing equipment maintenance. Also onsite point of contact for user-assistance, trouble-shooting and repair calls.
- Printing and binding marketing packages.
- Assist Sales Manager and Sales Associate Manager with all showroom events, including room set-up (furniture and equipment), catering, set up, bartending and break down.
- Think creatively to create unique and memorable showroom experiences for our employees and guests.
- Assist Sales Associates with Folder Label Creation and Operations Manager with daily assigned tasks.ESSENTIAL FUNCTIONS:Problem-SolvingReduce human struggle and waste.Highlight, track and help solve problems.Use the following framework for problem-solving:
- Document Current Condition
- Plan
- Do
- Check
- ActShare and test knowledge and ideas that improve the quality and speed of workflow.Focus on achieving corporate objectives:
- Reduce Punch Lists
- Improve Margins
- Increase Change Orders
- Increase Average Order Size
- Align compensation with profitabilityDevelopment of Self and OthersCommit to continuous learning about:
- Goodmans History
- Goodmans Process
- Technology
- Product Applications
- Product Specifications
- Communication and Presentation Skills
- Workplace Health and Safety
- Engagement in our Community
- Mentorship
- Sharing KnowledgeValuesModel behavior that is aligned with our values:
- People - The welfare of our people is our priority.
- Connectedness - Goodmans is not isolated, we are connected to the community and the planet.
- Foresight - Goodmans never stops thinking.
- Improvement - Goodmans will continually seek improvement.
- Transparency - We will be open and honest in our interactions with employees and customers.CultureModel behavior that promotes our culture:
- Make the customer's day better
- Inspire the community with our purpose
- Be excellent, together
- Invest in the growth of our people
- Celebrate success
- Learn from mistakes and teach othersQUALIFICATIONS AND COMPETENCIES:Two years experience in hospitality, customer service, or as an executive assistant.Proficient in the following software:
- Microsoft Outlook
- Microsoft Word
- Microsoft PowerPointCompetencies:
- Attention to Detail
- Punctuality
- Accountability and Consistency
- Communications Effectiveness and Customer Focus
- Goal Driven
- Initiative and Positive Attitude
- Problem-Solving
- Professionalism
- Time Management
- Teamwork
- Training and Personal Development
- Customer Service
- Quality FocusPHYSICAL REQUIREMENTS:See document related to physical requirements. Must be able to lift 25 lbs. and push/pull a cart up to 75 lbs.Does this sound like a job you would excel in and enjoy doing? If so, we'd love to hear from you! #J-18808-Ljbffr
Similar Jobs (
0)