Silver Dollar City - Merchandise Team Lead, Blown Glass, Full Time - Silver Dollar City : Job Details

This is a Full Time Seasonal role from now through 1/10/2025

Must be at least 18 years of age.

Supervises and coordinates activities of workers in a retail shop and provides leadership in the overall shop's activities of a quality and nature that will result in meeting and exceeding customer expectations.

Essential Duties and Responsibilities include the following: (Other duties may be assigned)

• Assigns duties to workers and schedules break periods, work hours and vacations.
• Trains workers in company policies and procedures and job duties.
• Oversees recorded delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
• Inspects merchandise to ensure that it is correctly priced and displayed.
• Recommends additions to or deletions of merchandise assortments.
• Assists team members in all functions pertaining to the POS system.
• Proves to be exemplary in providing outstanding customer service including answering questions, responding to requests and selling merchandise. Must be able to manage difficult or emotional customer situations.
• Keeps record of sales, prepares inventory of stock and orders supplies.
• Maintains harmony among workers, resolves grievances and focuses on solving conflict, not blaming.
• Effectively performs PIC/Host duties as requested by management.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Frequently standing and walking in uneven terrain, inclines, asphalt, concrete.
• Must be able to lift up to 35 pounds at times.
• The ability to work in extreme weather.
• The ability to remember locations, understand and carry out instructions.
• The ability to safely climb ladders, hills and stairs.

Required Experience

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Benefits Offered

• Free Admission: Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises' attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts: Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts: Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401K & Profit Sharing: Profit Sharing and 401(k) Retirement plans are available to employees after they have been with the Company for 3 months (Monthly Plan Entry Dates).
• Health Insurance: Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House: Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
• Free Tuition: Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at

See all of the benefits offered through Silver Dollar City at:

Equal Opportunity Employer/ Disabled/ Veterans