Silver Dollar City - Merchandise Team Member II, Hospitality House (Full Time Seasonal, 2025) - Silver Dollar City : Job Details

This position starts 2/25/25 and ends 1/10/26.Must be at least 18 years of age. Summary: Supervises and coordinates activities of workers in a retail shop and provides leadership in the overall shop's activities of a quality and nature that will result in meeting and exceeding customer expectations. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Duties and Responsibilities include the following: (Other duties may be assigned)

• Assigns duties to workers and schedules break periods, work hours and vacations.
• Trains workers in company policies and procedures and job duties.
• Oversees recorded delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.
• Inspects merchandise to ensure that it is correctly priced and displayed.
• Recommends additions to or deletions of merchandise assortments.
• Assists team members in all functions pertaining to the POS system.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Proves to be exemplary in providing outstanding customer service including answering questions, responding to requests and selling merchandise. Must be able to manage difficult or emotional customer situations.
• Keeps record of sales, prepares inventory of stock and orders supplies.
• Maintains harmony among workers, resolves grievances and focuses on solving conflict, not blaming.
• Effectively performs PIC/Host duties as requested by management.

Education and Experience: One or more years related experience and/or training preferred. One year certificate from college or technical school; one to two years related experience and/or training; or equivalent combination of education and experience.Physical Requirements The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Frequently standing and walking in uneven terrain, inclines, asphalt, concrete.
• Must be able to lift up to 50 pounds at times.
• The ability to work in extreme weather.
• The ability to remember locations, understand and carry out instructions.
• The ability to safely climb ladders, hills and stairs.

Benefits Offered

• Free Admission - Free admission to Herschend Family Entertainment theme parks and water parks
• Exclusive Admission Discounts - Complimentary Silver Dollar City Attractions tickets to share with your favorite people
• Food & Merchandise Discounts - Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions
• Mary's Well House - Access to a low-cost health clinic, which features a full-service doctor's office
• Free or reduced admission to many local shows and attractions, plus other local discounts
• Discounts on food, merchandise and lodging at Herschend Family Entertainment properties
• Eligible full-time employees also receive health insurance, profit sharing and 401(k)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Equal Opportunity Employer/ Disabled/ Veterans