Site Director J Day Camp-Youth Services Manager - Mandel JCC : Job Details

DescriptionSummary: The Site Director of J-Day Camps and Program Manager of Youth Services plays a key role within the year-round leadership team for the Camping and Youth Department. This role oversees the daily operations and long-term development of J-Day Camps, working closely with the Department Director, internal teams, and community partners to deliver mission-driven programming for campers and youth services. Responsibilities for recruiting, training, staff supervision; managing program development; ensuring exceptional customer service; and building strong relationships with campers, parents, and staff. This role also includes strategic planning, administrative tasks, compliance oversight financial management, and participation in professional conferences, including possible international travel for staff recruitment. This role is the site director of J Day Camp at Halle Park in Geauga County. Expectations of Employees:

• Understand and promote the mission, vision and values of the Mandel JCC.
• Serve as a positive role model for campers, staff, and the broader community throughout the year.
• Actively participate as a member of the Mandel JCC team, fostering collaboration across departments.
• Provide high-quality customer service to all families, staff, and community partners.
• Participate in the JCC's Culture of Philanthropy and support agency-wide initiatives.
• Adhere to JCC policies, industry best practices, and all applicable local, state, and federal regulations.
• Ensure the highest quality of programs and services and possess a working knowledge of agency

Essential Functions: Staff Recruitment, Onboarding, Supervision and Retention

• In partnership with the Director, Day Camps & Youth Services and the Chief Human Resources Officer, recruit, on-board, and develop staff at all levels to meet highest standards of performance, and assume additional responsibilities as
• In partnership with the J Day Camp senior leadership team ensure accuracy in the bi-weekly summer payroll.
• Supervise all Halle Park Supervisors, Specialists and Counselors.
• Works with the Director, Day Camps & Youth Services to actively engage and manage the staff recruitment through various recruitment strategies including social media, job fairs, relationships with high school guidance teams, international Schlichim program and
• Assist in the Cleveland community to meet with potential program participants, parents, and partners in order to build and expand the businesses of Day Camps and Children's
• Work with J Day Camp leadership team to create a diverse, engaging, and all-encompassing training program for year round as well as summer staff. Ensure all hired staff that come on beyond staff development week receive training prior to work commencing.
• Provide support for aftercare operations and other year-round youth programs as needed to ensure smooth coordination between departments.
• Step in during peak periods or as a substitute to manage youth events, ensuring high levels of engagement and supervision.

Community Engagement and Marketing:

• Develop and implement recruitment and retention strategies for campers and staff, participating in open houses, camp fairs, and community events.
• Plan and lead year-round engagement events to maintain relationships with campers and families and build excitement for future seasons.
• Create and Manage engaging, on-brand content for camp social media platforms to promote camp activities and events.
• Collaborate with the marketing team to develop and execute promotional campaigns that drive enrollment and increase community awareness.
• Build and maintain relationships with families, staff, and community partners to ensure high levels of satisfaction and retention.

Program Development:

• Work closely with Director, Day Camps & Youth Services to develop both short- and long-term program goals across the camping department.
• Collaborate with leadership to design, implement, and manage new programs for camp.
• Assist and work closely with Director, Day Camps & Youth Services in creation, coordination, and implementation of all camp programming, ensuring engaging specialty tracks, structured schedules, and exciting events.
• Develop curriculum for specialty areas and oversee lesson plans for program coordinators and specialists to enhance program quality.
• Manage planning for off-site trips and special events, ensuring seamless execution.
• Partner with the Aquatics Director and Director, Day Camps & Youth Services to oversee swim programming, ensuring instruction quality and adherence to safety standards.

Business Management

• Ensures all financial activities meet the guidelines established by the Mandel JCC Fiscal
• Works closely with Director, Day Camps & Youth Services to monitors revenues and expenses to ensure financial goals are
• Manages all vendor relationships as assigned, in coordination with Program Director.
• Coordinates and provides daily management of all systems and procedures of registration and camp administration (paperwork, parent communication, carpool, shuttle, registration, payment systems, )
• Assists with the ACA Accreditation process as needed.

Site Management

• Advises Mandel JCC management of any significant issues regarding physical plant and changes or additions that are required to attract and retain participants at Halle Park.
• Supervise J Day Camp Aquatics Director, ensuring that all safety requirements are met at the lake and at the pool and that swim lessons are appropriately implemented with weekly communication to parents on individual camper's swim progress.
• Oversee all camp site opening and closing tasks. Ensure all supplies and equipment are stored properly and maintained throughout the year.
• Conduct post-camp evaluations, collecting feedback from campers, staff, and parents to identify areas for improvement.
• Prepare detailed end-of-season reports for stakeholders, summarizing outcomes and recommendations for the next season.
• Lead strategic planning efforts for the upcoming season, setting goals for recruitment, programming, and staff development.

Compliance & Risk Management

• Ensure adherence to ACA standards and ODJFS regulations, maintaining the highest level of safety and program quality.
• Collaborate with Camp Director to Implement risk management strategies to proactively address safety concerns.
• Collaborate with staff to review and improve health and safety protocols during swim programs and off-site trips.
• Manage conflict resolution among staff and campers, ensuring issues are resolved promptly and professionally.
• Lead crisis management efforts, developing action plans for emergencies and ensuring the safety and well-being of campers and staff.
• Work closely with Mandel JCC Director of Security and Halle Park Security Guards to ensure the highest level of safety and security at Halle Park.
• Prioritizing the safety and security of all staff and participants
• Submit all incident reports within 24 hours
• In collaboration with the J Day Camp leadership team develops appropriate contingency plans for unexpected emergencies including not limited to AQI, health both physical and mental, weather etc.
• Ensures EVAC plan reviewed and updated annually.

Additional Responsibilities

• Completes other duties as assigned by supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Qualifications:

• Bachelor's Degree in Education, Recreation Sciences, Outdoor Recreation, Sports Management or a related
• 3+ of management/supervisory experience and camp leadership experience or equivalent.
• Knowledge of Jewish culture, values, and cultural practices. (preferred not required).
• Proven experience in customer service management and quality service delivery.
• Proficient with Microsoft Office suite.
• Ability to work nights and weekends, flexible scheduling depending on departmental
• Ability to sit or stand for prolonged periods of
• Ability to lift up to 50 pounds.

Characteristics, Skills, and Attributes:

• Must have enthusiasm, be adaptable, and possess an excellent work ethic and integrity.
• Self-directed with ability to accept guidance.
• Must present a professional image and have excellent communication and presentation
• Ability to develop and sustain a team approach to program and service development.
• Effectively communicate with staff, children, and parents.
• Have the ability to make sound judgments and decisions in a calm
• Demonstrates good critical and creative thinking
• Excellent knowledge of policies, procedures, activities, and programs as they relate to day camping, adventure-based programming, outdoor adventure, leadership development, and community

Compensation & Benefits:

• Competitive Salary based on experience
• Comprehensive benefit package
• Professional Development opportunities
• Discounted programs for eligible children