Site Reliability Engineer - Synechron : Job Details

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honoured with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our Application Development Team. The ideal candidate will have a strong background in application monitoring, performance metrics analysis, and a deep understanding of Java web services. This role requires a proactive individual who can work independently to enhance system stability and ensure zero downtime for our web services and databases.

The Role

Responsibilities:

• Utilize tools such as Splunk, Extrahop, App Dynamics, Prometheus, and Grafana to monitor application performance and reliability.
• JVM and database metrics, including CPU, memory, disk space utilization, threads, and connection counts, to identify performance bottlenecks and areas for improvement.
• Develop and maintain a good understanding of Java web services, particularly REST services, to ensure optimal performance and reliability.
• Conduct thorough analysis of traffic patterns, errors, and exceptions from logs. Propose and implement improvement ideas based on findings.
• Engage effectively with senior management, application development teams, infrastructure teams, and database administrators (DBAs) to communicate findings and recommendations.
• Drive initiatives to improve system stability and reliability, ensuring zero downtime for web services and databases.
• Maintain clear and comprehensive documentation of processes, metrics, and improvement initiatives.

Requirements:

You are:

• Minimum 7+ years of experience in Site Reliability Engineering or a related field.
• Proficient in application monitoring tools (Splunk, Extrahop, App Dynamics, Prometheus, Grafana).
• Strong understanding of JVM and database performance metrics.
• Hands-on experience with Java web services (REST).
• Ability to analyze traffic patterns, logs, and metrics to derive actionable insights.
• Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
• Self-motivated and able to work independently while driving stability improvements.

We can offer you:

• A highly competitive compensation and benefits package
• A multinational organization with 58 offices in 21 countries and the possibility to work abroad
• Laptop and a mobile phone
• 10 days of paid annual leave (plus sick leave and national holidays)
• Maternity & Paternity leave plans
• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
• Retirement savings plans
• A higher education certification policy
• Commuter benefits (varies by region)
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
• Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms
• A flat and approachable organization
• A truly diverse, fun-loving and global work culture

S​YNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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