Small Business Consumer Processor I - CareerArc : Job Details

Small Business Consumer Processor I

CareerArc

Job Location : Los Angeles,CA, USA

Posted on : 2025-02-03T12:28:21Z

Job Description :
SMALL BUSINESS CONSUMER PROCESSOR I

WHAT IS THE OPPORTUNITY?

The Small Business Consumer Processor I is responsible for processing consumer and signatureless product requests. They will examine and evaluate approval of client applications and will be responsible for ensuring loans close or are processed to the next stage in a timely basis.

What you will do

  • Review loan approvals to determine what documents are required to move to closing/documentation/boarding.
  • Communicate and respond to internal customers within 2 hours. (Relationship Managers, title/escrow, fulfillment staff & management)
  • Utilize pipeline reports to effectively manage and prioritize daily workflow.
  • Ensure all loans are reviewed at least every 3 days.
  • Effectively manage an individual pipeline of 30-50 loans.
  • Verifies and inputs loan information accurately into loan origination system.
  • Maintains current knowledge of CNB guidelines and loan programs.
  • Meet and exceed monthly funding goals as set forth by management.
  • Other duties as/or assigned by management.

    • Must-Have*

  • Bachelor's Degree or equivalent
  • Minimum 1-year recent small business/consumer/commercial experience.
  • Minimum 1 year basic computer experience (e.g. Microsoft Word, Excel, Outlook) required.

    • Skills and Knowledge

  • Ability to identify and resolve problems in a timely manner.
  • Strong attention to detail and accuracy.
  • Ability to maintain high levels of performance, especially in stressful situations.
  • Strong knowledge of federal/state regulatory policies and procedures.
  • Excellent written and verbal skills.
  • Excellent organizational skills.
  • Ability to multi-task and work in a deadline driven environment.
  • Proficient PC skills, including Microsoft Office and Loan Origination systems.

    • Compensation

    Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

    *To be considered for this position you must meet at least these basic qualifications

    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

    Benefits and Perks

    At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues.

    ABOUT CITY NATIONAL

    City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.

    *City National Bank does business in Miami and the state of Florida as CN Bank.

    For more information about City National, visit cnb.com.

    EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION

    City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct.

    READ MORE

    If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via email or leave a message at (213) ###-####. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.

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