Smart Hands Team Member ( Data Center Engineer - Operator) - TATA Consultancy Services : Job Details

Job Title: Smart Hands Team Member ( Data Center Engineer / Operator)

It will be at Englewood Cliffs, NJ

from June it will be Secaucus, NJ.

Relevant Experience

(in Yrs) 5+ Years

Must Have Technical/Functional Skills • Experience in working on data center server and networking hardware, with an understanding of the infrastructure at a high level

• Experience and understanding of hardware architecture, maintenance and repair

• Experience with hardware platforms like HP, Dell , EMC, NetApp, CISCO etc; including installation, systems administration and troubleshooting with knowledge of networking, including topology and protocol understanding.

• Experience in monitoring HVAC, DG sets etc

• Effective people management and communication skills.

• Ability to speak and write in English fluently and idiomatically.

• Ability to join P1 and P2 calls; and communicate effectively for Data Center operations status quo with Technical L3 team

• Ability to support for any changes in Data Center operations including power up, shut down, cabling, racking, strarting DG set during power failure etc

• Ability to travel across adjacent buildings and locations up to 50% of the time

• Responsible for monitoring the state-of-the-art physical infrastructure in Data Center

• Install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like OS etc)

• Supporting installation of components such as networks, routers, hubs, bridges, switches and networking protocols

• Participate in or lead small project teams on larger installations and develop project contingency plans

• Ability to lift/move equipment as required.

• Experience in TRELLIS- Data center inventory management tool preferred

• Understanding of Operational Acceptance, Disaster Recovery, and High Availability (HA) in a Production environment.

• Understanding of Change Management, Incident Management and Release and Configuration management processes.

• Infrastructure services delivery using offshore/onshore capabilities; an understanding of the complexities of working with teams.

Experience Required 5+ Years

Roles & Responsibilities • L1.5 Infrastructure Operations for Data Center

• Excellent verbal / written communication skills

• Willingness to learn

Ability to work 24x7 shirt schedule including working weekends, holidays and shift-based schedules; On-call support if required.