Announcement DetailsExam Announcement Details Exam Title Social Work Services Trainee (General)(Bilingual) Exam Number 5A05-20240708-OC-99 Salary $44,467 - $53,361 - Starting Salary -New employees will be appointed at the first step in the pay range for this class. Certification Rule Rule of Five (5) Competition Open-Competitive DepartmentAnnouncement Date 07/08/2024 Close Date 07/11/2025 General Definition No experience necessary! Promotion after two years and potential to earn up to $74,980.The City is seeking candidates who have completed a bachelor's degree in social work, social services, sociology, psychology, criminal justice, behavioral health, public health, human services, human or child development, education, or a closely related field from an accredited college or university, to join our dedicated team.Please be sure to attach a copy of your official college transcripts.Discover the Perks of Being a City of Philadelphia Employee!
- Enjoy a Free Commute on SEPTA - Eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key Cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
- Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
- Qualify for the Public Service Student Loan Forgiveness Program - This program forgives the remaining balance on your Direct Loan after you've made the equivalent of 120 qualifying monthly payments while working full time for the City of Philadelphia. Learn more here:
ABOUT THE POSITIONThis is training level work developing the knowledge, skills and abilities required to perform social services work. An employee in this class functions in a training capacity receiving instruction in the principles, practices, procedures and application of social services work methods and techniques. Work includes exposure to the variety of counseling, referral, placement and/or adoptive functions required to provide services to children and youth, services to adults and aging, services to individuals with mental illness and/or with intellectual disabilities, services for family medical care and/or for correctional rehabilitation. As the training period progresses, the employee performs increasingly difficult and responsible work. Contact with individuals, their families, representatives of various private and public welfare agencies, representatives of professional and community groups, and the general public is a significant aspect of the work. Work is performed under the close supervision of a technical or managerial superior.Union Code J. AFSCME D.C.47 Local 2187 FLSA Code Exempt Application Procedures CITY OF PHILADELPHIA APPLICATION INFORMATIONThank you for your interest in employment with the City of Philadelphia. Please refer to the important information below regarding this job opportunity.1. You must complete the entire application process, provide accurate and up to date contact information, and submit all certifications, required licenses, and relevant documentation with each application or email the documents as an attachment to the Human Resources Representative listed below prior to the date of the exam.2. The analyst responsible for reviewing applications and additional documentation for this job opportunity is:Eric MyersCity of Philadelphia Office of Human Resources1401 JFK Boulevard, Room 1530Philadelphia, PA 19102[Email]
[email protected][Phone] 215-###-####[Fax] 215-###-####3. For all other inquiries please contact Customer Service at 215-###-#### or email
[email protected] Requirements Minimum Training, Education & Experience The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.ANTICIPATED ELIGIBILITYCandidates who meet all eligibility requirements within nine (9) months of the application deadline (4/7/2025) will be admitted to this examination. Candidates may not be hired until all requirements have been satisfied.1. EDUCATION:Completion of a bachelor's degree program in social work, social services, sociology, psychology, criminal justice, behavioral health, public health, human services, human or child development, education or a closely related field at an accredited college or university.ADDITIONAL REQUIREMENT FOR THE BILINGUAL SPECIALTYSufficient training and/or experience to be able to understand and speak fluently and clearly in English and the designated non-English language.Physical & Medical Requirements Ability to physically perform the duties and to work in the environmental conditions required of a position in this class.Required Licenses & Certifications Possession of a valid proper class motor vehicle operator's license as issued by the Commonwealth of Pennsylvania prior to appointment and during tenure of employment as a Social Work Services Trainee, if required by work assignment.NOTE: Child Protective Service Law requires FBI criminal history background check as well as the PSP criminal history background check and Pennsylvania child abuse background check as a condition of initial employment and during tenure of employment.NOTE: If the FBI/Pennsylvania State Police criminal background checks reveal the existence of a disqualifying offense, additional documentation must be submitted as required by the City of Philadelphia to determine eligibility for appointment to or continued employment in the class under the Child Protective Services Law.Other Requirements TRANSCRIPT, LICENSES, REGISTRATIONS AND CERTIFICATION REQUIREMENTSCandidates MUST submit a copy of their official college or university transcript(s) indicating completion of the educational requirement and all required licenses, registrations, or certifications at the time of application. Transcripts MUST indicate conference of the appropriate degree. Candidates with a degree from foreign colleges or universities must submit proof of degree as certified by a professional evaluation service.Candidates MUST submit a copy of their license, registration, or certification.If you have ever submitted a paper transcript, license, registration, or certification for any City of Philadelphia civil service examination, you have to submit another documentOption 1 - Upload a paperless transcript, license, registration, or certification - One time only!You may upload documents into your account and attach a document with this application. Once the document is uploaded to your account, it may be attached to all future applications. Attaching your document will save you time and money if you apply for an examination in the future, and you will be assured that your transcript cannot be misplaced.Your documents should be uploaded and attached to your application before it is submitted. They cannot be uploaded or added to your application electronically after your application has been submitted.Option 2 - Submit an official copy of your documentation via email, mail or faxIf you submit a paper copy of a transcript, license, registration or certification, the document will be used for this application only. You will have to submit documents again whenever you apply for an examination in the future. Paper documents will not be retained and will not be returned to applicants.Mailing address for paper transcript and other required materials:Eric MyersOffice of Human ResourcesCity of PhiladelphiaHealth and Human Services Team1401 JFK Boulevard, Room 1530Philadelphia, PA 19102[p] 215-###-####[f] 215-###-####[e]
[email protected] Statement(s)Application Details Notes to Applicants As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.What We Offer:Impact - The work you do here matters to millions.Growth - Philadelphia is growing, why not grow with it?Diversity & Inclusion - Find a career in a place where everyone belongs.Benefits - We care about your well-being.The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer.Learn more here: The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-###-#### or send an email to
[email protected]. For more information, go to: www.phila.gov/humanrelationsThe City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodations for candidates with documented medical or religious reasons. Candidates may request an accommodation for a Civil Service examination by contacting the Equal Employment Opportunity / Affirmative Action Unit of the Mayor's Office of Labor Relations at 215-###-####. The accommodation process is interactive and requires cooperation and communication between the applicant requesting a test accommodation and the EEO Unit. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.As a condition of employment with the City, any person offered employment shall be required to certify that such person either is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the City; or has voluntarily entered into a payment agreement with the City. For so long as the person is employed by the City, the amount of the payment as set forth in the payment agreement (not to exceed, for any pay period, twenty percent (20%) of the person's gross pay for such period, without the person's consent) shall be withheld from each paycheck until such payment agreement is fully satisfied.Such person shall also be required to certify as a condition of employment that he or she is fully current on any and all debts, taxes, fees, judgments, claims, and other accounts and obligations due and owing to the Philadelphia Gas Works (PGW) or has voluntarily entered into a payment agreement with PGW.Failure to enter into a payment agreement shall result in the cancellation of the appointment and removal from the certification. The name of the eligible candidate will be returned to the eligible list.Only an on-line application will be accepted for this exam. Paper applications will not be accepted.Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch.For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at 215-###-#### or by email at
[email protected] Applications must be received by the end of business on July 11, 2025.Your application will be rejected, and you will be disqualified from competing in this examination if you:1) Do not provide your complete and accurate social security number.2) Attempt to practice fraud or deception in the preparation of this applicationAll correspondence and notifications will be sent to your e-mail address or postal address listed in the contact information (address, phone #, e-mail) of your account profile. Your contact information will be automatically updated each time you submit an application for employment. It is your responsibility to change your contact information and to ensure that it is correct.If you provide an e-mail address, all correspondence regarding this examination will be sent to you by e-mail. You should add
[email protected] to your address book or list of trusted contacts to prevent notices from being marked as spam by your e-mail provider.Please call the Office of Human Resources at 215-###-#### or email
[email protected] if you have any questions.Information concerning employment with the City of Philadelphia may be found at:Facebook: @CityofPhiladelphiaJOBSTwitter: @PHLCityJobsELIGIBLE LISTOPEN-COMPETITIVE - Only an open competitive eligible list will be established as a result of this examination. Permanent City employees will receive no promotional preference in this examination.CONTINUOUS ELIGIBLE LIST - The examination for this class is announced on a continuous basis. Applications will be accepted indefinitely. The eligible list established as a result will be merged as candidates are tested. Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years.Candidates who passed a periodic or continuous examination may not apply for the same examination as long as the candidate's name remains on the eligible list. Candidates who fail or those who pass and whose names are subsequently removed from the eligible list for a continuous or periodic examination may apply for the examination again 180 days following the last date on which the candidate took the examination. If a candidate takes an examination sooner, the candidate will be considered examined in error. The candidate's test papers will not be scored.Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.RESIDENCY WAIVER - The Civil Service Commission has waived the usual requirement that candidates must be residents of Philadelphia for one year prior to appointment. Instead, establishment of residency in Philadelphia will be required no later than one (1) year after appointment.PREFERENCE FOR PHILADELPHIA RESIDENTS:Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other persons receiving an identical test score. If you have maintained a bona fide residence in Philadelphia for at least one year immediately preceding the eligible list date stated in this posting, you are eligible to claim residency preference.To receive such preference, candidates must respond to the question regarding residence later in this form.The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.U.S. VETERAN'S PREFERENCE - Ten (10) points for veteran's preference will be added to the scores of eligible veterans who apply for open competitive tests and pass the examination. To be eligible, the veteran must be honorably discharged from the U.S. Armed Forces by the first date of the examination. Candidates must submit a DD214 Member-4 to the staff member listed on the announcement if they wish for their eligibility to be reviewed. Spouses of disabled or deceased veterans may also be considered and will be required to submit additional documentation.LEGACY PREFERENCE - The children or grandchildren of Philadelphia Firefighters or Police Officers who were killed or died in the line of duty shall be accorded a preference in open competitive civil service entrance examinations. Candidates who qualify for this preference and who take and pass open competitive civil service examinations shall have ten points added to their final score. The candidate must successfully pass all parts of the examination before points are awarded.NATIONAL VOLUNTEER SERVICE PREFERENCE - Up to five (5) points will be added to the scores of eligible national volunteers who apply for open competitive tests and pass the examination. Candidates must submit a copy of their service letter to the staff member listed on the announcement if they wish for their eligibility to be reviewed. To be eligible, candidates must have:A. Successfully completed a term of volunteer service with Peace Corps, AmeriCorps NCCC (including FEMA Corps), or AmeriCorps VISTA. Such candidates will be awarded five (5) points for the completion of a two-year term of service or three (3) points for the completion of a one-year term of service.B. Successfully completed at least 450 hours of service with AmeriCorps State and National (including Teach for America). Such candidates will have:
- 1 point added to their final score if they have completed 450 Hours of the above service.
- 2 points added to their final score if they have completed 675 Hours of the above service.
- 3 points added to their final score if they have completed 900 Hours of the above service.
- 5 points added to their final score if they have completed 1700 Hours of the above service.
Candidates must successfully pass all parts of the examination before veteran's preference, legacy preference or national volunteer service preference points are awarded.NEW! Philadelphia School District Career and Technical Education Preference PointsFor exams announced after May 1, 2023, excluding Police and Fire entry level exams, candidates who successfully pass the open-competitive examination shall have up to 5 points added to their final score in accordance with Regulation 9.0670.Only those competitors who have a passing grade in an all parts of the examination shall receive additional credits to which they may be entitled. The following requirements must be satisfied for a candidate to receive additional credits for examinations.1. Candidates must have completed and graduated from a career technical education (CTE) program of the School District of Philadelphia during the three-year period immediately preceding the examination announcement open date.2. Candidates may claim the additional credit at any time after the date that the examination is announced until 30 days after the Established List of Candidates is approved by the Director or his/her designee.3. If the 5 additional points from the CTE preference would rank a CTE graduate above a veteran, additional points shall be applied to the CTE candidate's passing score to rank them directly below the veteran.4. Candidates must submit adequate documentation including high school transcript with completion of CTE Program as required by the Office of Human Resources.Candidates for Bilingual SpecialtyWhen a single examination is announced to fill positions both in the bilingual specialty of a class and in another specialty of the same class, all candidates must take and pass all weighted parts of the same examination. All candidates who pass the weighted parts of the examination will be placed on the combined eligible list and will be eligible to fill positions in the specialty that does not require fluency in a Non-English language or in American Sign Language.Candidates who applied for the bilingual specialty who have passed all weighted parts of the examination will be required to pass a qualifying examination as verification of their ability to communicate fluently in a Non-English language or in American Sign Language. Candidates who pass the qualifying examination will be identified on the eligible list as bilingual - fluency verified in a specified language or languages. Such candidates will be eligible to fill positions for the bilingual specialty.Candidates who fail the bilingual qualifying examination will not be eligible to fill positions in the bilingual specialty, but will remain on the eligible list and will be eligible to fill positions in the specialty that does not require fluency in a Non-English language or in American Sign Language.ADDITIONAL CREDITS ON EXAMINATIONSCandidates who have successfully passed all other parts of the open competitive examination for this class who have verified ability to communicate fluently in any non-English language or in American Sign Language will have 3 points added to their final scoreOnly those competitors who have a passing grade in an examination shall receive additional credits to which they may be entitled. A maximum of three points may be awarded for each examination.To receive the additional points, the candidate must respond affirmatively that he or she is fluent in a Non-English language or in American Sign Language while preparing the application for each examination or submit a written request for the additional points for each examination at any time prior to the administration of the first part of the examination.The Office of Human Resources will verify the candidates' ability to communicate fluently in the non-English language or languages or in American Sign Language).Projected Exam Date TRAINING AND EXPERIENCE EVALUATION:This is a modified Training and Experience evaluation. Approved applicants will receive a score of 70 and any additional preference points and be ranked on the eligible list. Applicants will not be asked to appear to take a scheduled examination.Candidates who pass the training and experience examination shall be notified to appear for the qualifying bilingual oral part of the examination in such numbers and at such times as determined to be necessary.An Eligible List will be established the week of December 2, 2024. Please note that this date may change.Test Review In accordance with Civil Service Regulation 9.091D, candidates may review their answer sheets and other test papers to determine if they have been scored correctly or if there has been an irregularity in the administration of the examination. Candidates will have 30 days after the results have been mailed to review their test and to file a written appeal. Call 215 ###-#### if you wish to schedule a test review.Bilingual Qualifying Oral ExaminationIn accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals. In accordance with Civil Service Regulation 9.11, only candidates who have failed the oral examination may appeal to the Civil Service Commission upon the grounds of irregularity, bias, or fraud in the conduct of the oral test. Issues related to the suitability or adequacy of point scores awarded to passers are not appealable to the Commission. Call 215-###-#### if you wish to schedule a Test Review.Assigned to (view only)Assigned to Eric MyersParts & Weights Part Training & Experience Evaluation Weight 100% Part Qualifying Bilingual Exam Weight Pass/Fail
