Software Engineer | Forward Deployed - RAMP : Job Details

About Ramp Ramp is a financial operations platform designed to save businesses time and money. Combining corporate cards with expense management, bill payments, vendor management, accounting automation, and more, Ramp's all-in-one solution frees finance teams to do the best work of their lives. More than 25,000 companies, from family-owned farms to e-commerce giants to space startups, have saved $1B and 10M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over 35 billion dollars in purchases each year.Ramp's investors include Sequoia, Founders Fund, Thrive Capital, Khosla Ventures, Greylock, Stripe, Goldman Sachs, Coatue, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for over 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine's 100 Most Influential Companies .About the Role Ramp is, at its core, an engineering company, and is on a mission to build the best engineering team. We hire engineers with a broad set of technical skills, who are highly cross-functional and eager to solve a wide range of engineering challenges.As an engineer on the Forward Deployed team at Ramp, you will act as the technical subject matter expert and design and build solutions that address our largest customers' needs through Ramp and partner integrations. You will drive Product, Design, and Engineering roadmaps and work together with those teams to evolve Ramp to better serve our Enterprise and strategic customers.You will represent Product, Design, and Engineering externally and operate with deep conviction and understanding of Ramp's technical capabilities. The role requires the engineering skills to understand, prioritize, implement, and deploy robust enterprise features that cross multiple Ramp features and customer surface areas.Check out our Engineering Blog for more on our tech stack, mission and values!What You'll Do Problem-solve technical hurdles facing our largest strategic accounts and propose effective product implementations for each customer with a deep understanding of the full range of integration, configuration and technical capabilitiesConfigure demo instances and automate integration requests for enterprise customersDrive improvements around data quality, reliability, and demo instances to improve customer conversion ratesDevelop and deploy new integrations for customers, so that they can integrate Ramp with their ERP and HRIS systems. These integrations can use SFTP, API, Workato, or other technologies.Drive Product, Design, and Engineering roadmap. Uplevel Ramp product and platform capabilities for the Enterprise segment. Partner closely with Ramp internal teams to ensure customer feedback and pain points are heard, reviewed, and prioritizedEnsure superb customer experience from the first interaction through closing to onboarding and activation. Partner with onboarding specialists to support more complex technical implementations of RampBuild and own a platform to allow product customization for Enterprise customers and their associated account teams. Educate customers on detailed product functionality and best practicesWhat You Need A minimum of 2 years of software engineering experience preferredTrack record of shipping high-quality products and features at scaleAbility to turn business and product ideas into engineering solutionsDesire to work in a fast-paced environment, continuously grow, and master your craftBenefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for youPartially covered for your dependentsOne Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $5,000 per year)WFH stipend to support your home office needsWellness stipendParental LeaveRelocation support for NYPet insuranceOther notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.#J-18808-Ljbffr