Software Support Specialist (Duluth, GA). - Century Fire Protection : Job Details

** Software Support Specialist (Duluth, GA).**

**Job Category****:** SG&A **Requisition Number****:** SOFTW002246 Showing 1 location **Job Details**

**Description**

**Summary**

Responsible for providing technical support for MS Dynamics to users, data integration, project management, configuration, database management, and developing, testing and troubleshooting systems.

**Essential Duties and Responsibilities** include the following. Other duties may be assigned.

* Provide technical support by phone or email, providing timely resolution.

* Create and provide step-by-step training materials with screenshots and dialogues for users.

* Assist with testing, retaining testing documentation and notes..

* Maintain record of testing, noting item(s) tested, screenshots of test results and validation and proper determination of test results.

* Assist with preparation of data conversion documentation.

* Assist with the maintenance of the Project Data/update Repository, adding documents and sign-offs as required by the Project Plan

* Assist with the maintenance of Project Schedules and updates.

**Education and/or Experience**

Associate or Bachelor degree from two or four-year college or university in computer science, engineering or related field; 3-5 years related experience and/or training; or equivalent combination of education and experience.

**Company Overview**

Century Fire Protection (CFP) is an adaptive, responsive and trusted company made up of talented people empowered to do their jobs and serve our clients. We design, fabricate, install and maintain complete fire protection systems for virtually all commercial markets for every stage of a buildings life cycle. Headquartered in Duluth, GA, CFP has 13 offices across seven states including Alabama, Georgia, Florida, North Carolina, South Carolina, Tennessee and Texas.

**Benefits**

We believe our people are our biggest asset. So we offer a comprehensive benefits package, as well as education and training, to ensure our employees succeed and grow with the Company.

* Medical

* Dental

* Vision

* Flexible Spending Accounts

* Voluntary Life Insurance

* Short-term & Long-term Disability

* Paid Time Off

* Paid Holidays

* 401(K) with Company Match

* Employee Assistance Program

* Employee Relief Fund

* Supplemental Insurance including Cancer, Hospitalization & Accident

**Build a Career that Burns Bright!**

**Qualifications**

**Skills**

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**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)