SOURCING: Services and Support Coordinator - Tekberry : Job Details

TEKBERRY OFFERS A $100 payment FOR REFERRALS! Title: Services and Support Coordinator Pay Rate or Salary Range: $23-$25/hour Benefits include health, dental, and vision (eligible on the 1st of the month following your start date). Employment Type: 2 year contract Est. End Date: 11/17/26 Schedule: Day; 8am-4:30pm, M-F Location: Richardson, TX Job Code: 10580 Tekberry is looking for a highly qualified and motivated Services and Support Coordinator to work with our client, an American electronics manufacturer, in Richardson, TX. As a W2 employee you will have access to health benefits. Job Description: This Services and Support Coordinator position is for a key individual who will work remotely supporting both internal and external customer's experience with solutions, processes, and services. Specific Duties Include:

• Works on administrative assignments with clearly defined objectives according to prescribed procedures and requests.
• Establish and maintain close communication with both internal and external customers to ensure optimal performance in support services and contractual obligations.
• Communicates with customers for issue resolution and response.
• Solves a broad range of service / support requests varying in scope and complexity.

Requirements:

• May require some higher education or specialized training/ certification, or equivalent combination of education and experience.
• Typically, minimum of 3 years relevant experience.
• Solid working knowledge of Windows OS and MS Office applications including Outlook and Excel.
• Experienced use of web-based CSM or order fulfillment software is strongly preferred.
• Experience in Test & Measurement industry is a plus.
• Experience with database tracking and management systems.
• Strong interpersonal skills to work with internal and external customers.
• Strong attention to details and organizational skills.
• Will require understanding of general and technical aspects of various contract requirements and processes.
• Need to be able to document processes and work instructions.
• Ability work with reports and perform data analysis.
• Must maintain the ability to work in a team environment and provide responsive customer service to team members even with constant interruptions.
• Based on customer requirements, candidate must able to pass a background check.

We need hard-working, reliable employees. Tekberry offers a $100 payment for referrals! Tekberry Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected categories under all applicable laws. Tekberry, Inc is a Certified Minority Business Enterprise (MBE) and Certified Disadvantaged Business Enterprise (DBE). By submitting your resume, you are explicitly consenting to receive communications from our organization via text message. Rest assured all our texts are sent by real people and we look forward to a conversation with you about this job! Check out all our jobs at