Spa Supervisor - Skamania Lodge : Job Details

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description:

Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesnt love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal. Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to lead the sales efforts.

Overview:We are looking for a highly motivated, detail oriented and customer focused individual to join our team as a Spa Supervisor! As a Spa Supervisor, you are responsible for leading the Spa team to enhance the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner. The Spa Supervisor will lead all operational aspects of the spa and fitness center to include the Spa Attendants. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.

If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Acts as host/hostess by welcoming guests, solving minor problems, and ensuring guests have a great experience.
• Performs human resource functions for staff, including hiring, training, scheduling, and evaluating.
• Registers guests in and out of the spa. Establishes and secures proper guest credit. Handles any billing questions and inquiries.
• Solves guest-related problems within scope of authority, including complaints and billing discrepancies.
• Maintain a clean and organized retail area, shelves must be completely dusted twice a week and wiped down daily.
• Responsible for calling groups a week in advance to ensure all details are set.
• Hourly rounds of the facility, emptying garbage cans, checking for towels, restocking robes and replenishing products in locker rooms.
• Order supplies and take inventory.
• Follow opening and closing procedures.

Compensation:

$18.00 per hour + Commission!

Every job here has the opportunity to grow into Lead, supervisory, management, and executive-level positions. We promote from within and are also open to cross-training across a variety of departments.

Full Time Benefits:

• Paid Time Off- up to 11 days in your first year.
• Paid Sick Time
• Medical, dental, and vision coverage
• HSA/FSA accounts
• Employer paid group life and ADD insurance
• 401(k) plan with company match
• Pet insurance
• A hot free meal daily
• Free Golf, Mini Golf, and Disk Golf for you +1
• Free access to the Fitness Center, Pool, and Hot Tubs for you +1
• Discounts on Food, Retail and Spa.
• Discounts on hotel rooms to affiliated properties in the Benchmark Pyramid portfolio (including Skamania Lodge).
• Discounts to Concerts, Columbia Store, Amusement Parks and more!

LOCATION: Stevenson, WA

22 miles from White Salmon, WA

23 miles from Hood River, OR

28 miles from Washougal, WA

30 miles from Troutdale, OR

30 miles from Camus, WA

50 minutes from Vancouver, WA

50 minutes from Portland, OR

Qualifications:

• CPR and First Aid
• A minimum two years of customer service desired.

Compensation Range:The compensation for this position is $18.00/Hr. - $18.00/Hr. based on qualifications and experience.