Specialist I, Accounts Receivable Collections - Panera Bread Company : Job Details

Job Purpose:

To collect on outstanding Corporate Catering Account invoices.

Duties & Responsibilities

• Responsible for collecting outstanding invoices for designated range of Company and Franchise CCA Customers
• Prepares and sends monthly dunning letters and account statements
• Creates specialized invoicing for special Catering Programs and Events
• Performs necessary invoice adjustments including write-offs at end of collection period
• Provide back-up support on other receivables processes including account reconciliations and payment applications research
• Escalates issues appropriately

Qualifications (Education & Experience)

• Associates degree a plus, Previous Accounts Receivable experience a plus
• Attention to detail, speed, and accuracy is imperative
• Experience with high volume workloads
• Effective communication and interpersonal skills
• Ability to develop relationships with customers and team members
• Strong customer service and problem-solving skills
• Ability to work independently with expanding duties and responsibilities
• Proficient in Microsoft Suite applications including Excel, Word, Outlook and Teams
• Experience with Salesforce and Workday or other large ERPs preferred, but not required.

Working Conditions

• Required travel – 0%

Physical Requirements

• While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards

Direct Reports

• This position will have approximately 0 direct reports.