Advantage Solutions - Sr. Director Customer Excellence - Chicago, Illinois
Advantage Unified Commerce is built to be the world's most effective commerce marketing agency. We bring integration to a layered and siloed landscape, unifying strategy, analytics, creative, media, ecommerce, and trade marketing to unlock commerce potential for some of the world's best-known brands.
Our Sr. Director, Customer Excellence – Grocery is responsible for developing in-depth knowledge and relationships with these retailers, working closely with Sales, Media, and Marketing teams to deliver retailer-based strategies that inspire and ignite growth for both our Customers and Clients.
CORE RESPONSIBILITIES
Manage a book of business comprised of multiple commerce media clients.Lead the partnership management along with Annual Planning Process on behalf of the agency.Assist clients in their annual JBP discussions within this retail vertical.Deliver ongoing thought leadership to assist clients' business strategies with key retailers.Act as a change agent/impact player from both an internal and external perspective.Lead collaboration across internal and external teams to drive innovation at retail.Develop annual business plan, setting short- and long-term strategic courses for growth of assigned business.Build strong relationships with both client and retailer while working closely with cross-functional teams.Identify opportunities within your assigned retailer and share this learning with your Retail and Client Leadership teams.Embrace the new ONE Advantage mission to unify agency resources.QUALIFICATIONS
Bachelor's degree in advertising, marketing, business, or related field - MBA preferred.Minimum of 8 years of marketing or advertising experience with grocery retailers.Dynamic personality able to effectively engage and influence a variety of audiences.A wealth of industry knowledge including current trends and business philosophies.Motivational leadership, inspiring teams to deliver top performance.Strategic thinking in the development of Shopper Marketing programs.Sound decision-making skills.Strong listening skills and attention to detail.Excellent verbal, written, presentation, and interpersonal skills.Some travel is required (up to 20%).SUPERVISORY RESPONSIBILITIES
Hires, retains, trains, coaches, guides, directs, and develops direct reports.May delegate work of others and provide guidance to indirect reports.ADDITIONAL INFORMATION
Job duties include additional responsibilities as assigned by one's supervisor or another manager related to the position/department. This job description is meant to describe the general nature and level of work being performed and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law.
Job Locations: US-NY-New York | US-IL-Chicago | US-TX-Austin
Position Type: Full Time
Category: Client Services/Account Management
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