Sr. Director, Sales Operations - Iteris : Job Details

The Sr. Director, Sales Operations will lead the Sales Operations and Order Operations teams, ensuring the efficiency and scalability of sales processes from quote creation through order execution. This senior leader will oversee the end-to-end SFDC platform, including pricing and SKU management, sales requirements, and reporting platforms, with a focus on scaling and process improvement. They will manage cross-functional operations to drive growth across hardware, software, and services in a high-growth technology environment.

What you will be doing:

• Lead and manage the entire Sales Operations and Order Operations teams, managing SFDC utilization for optimal performance across sales functions.
• Lead end-to-end ownership of SFDC processes, ensuring alignment with sales, finance, and operations.
• Collaborate with operations to provide demand planning data and forecast insights, supporting both revenue generation and operational alignment.
• Direct pricing and SKU management, ensuring accuracy and alignment with revenue and growth objectives.
• Establish standardized processes for quote creation, order submission, and reporting, enhancing scalability and efficiency.
• Collaborate with Product and Sales teams to integrate hardware, software, and services into sales processes, improving support for high-growth demands.
• Implement data-driven reporting and analytics to support decision-making and streamline sales operations processes.
• Drive continuous improvement in SFDC workflows and reporting platforms, maintaining focus on scalability and automation.
• Serve as a key point of contact for FP&A, Product, and IT teams, aligning sales operations with broader company objectives.

What you need to be successful in this role:

• Bachelor's degree in Business, Finance, or related field; MBA preferred.
• 10+ years of experience in Sales Operations, with demonstrated expertise in managing order operations and SFDC platforms.
• Strong track record of success in high-growth technology companies, particularly in scaling hardware, software, and services operations.
• Proven experience in pricing, SKU management, and standardized reporting practices.
• Exceptional leadership and project management skills, capable of driving cross-functional collaboration and change.
• Advanced knowledge of SFDC design, workflows, and data management for efficient, scalable sales operations.
• Proven experience in scaling operations, optimizing processes, and aligning sales operations with strategic revenue goals.

What's in it for you:

• Quarterly Sales Commissions.
• 401(k) with immediate matching and no vesting period.
• Open Paid-Time-Off [PTO] benefits.
• Comprehensive medical, dental, and vision coverage.
• Life insurance.
• Medical reimbursement plans.
• Disability coverage.
• Family-friendly programs.
• Education assistance program.
• In-house training programs.

Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris' cloud-enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor, visualize, and optimize mobility infrastructure to make mobility safe, efficient, and sustainable.

Iteris, Inc. is an Affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law.