Sr. Logistics Specialist - SHEIN : Job Details

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!

Position Summary

SHEIN is hiring the Sr. Logistics Specialist who plays a critical role in managing and optimizing Middle-Mile logistics, reverse logistics, and capacity planning. This position is responsible for tracking P90 performance metrics, conducting root cause analysis, and driving process improvements through Invent & Simplify initiatives. The ideal candidate will have strong documentation and project management skills, enabling effective cross-functional collaboration and strategic decision-making.

Job Responsibilities:

Middle-Mile Logistics & Performance Management

● Monitor and optimize Middle-Mile P90 performance metrics, ensuring efficient transportation flow.

● Drive capacity planning, aligning resources with volume forecasts to meet operational needs.

● Analyze transportation bottlenecks and implement data-driven solutions to enhance efficiency.

● Partner with carriers and internal teams to ensure on-time performance and network optimization.

Reverse Logistics Monitoring & Development

● Oversee reverse logistics operations, ensuring cost-effective and efficient returns processing.

● Identify opportunities to improve reverse flow visibility, reduce waste, and enhance service levels.

● Work with key stakeholders to develop and implement reverse logistics strategies that align with business goals.

● Establish reporting mechanisms to track return rates, processing times, and cost metrics.

KPI Ownership & Root Cause Analysis

● Track, analyze, and drive performance improvements across key transportation KPIs, including:P90 Middle-Mile Performance

On-Time Departure (OTD) & On-Time Arrival (OTA)

Reverse Logistics Efficiency

Capacity Utilization & Forecast Accuracy

Transit Time & Cost per Unit

● Conduct root cause analysis (RCA) to identify underlying issues and develop corrective action plans (CAPs).

● Lead cross-functional deep dives and drive initiatives that enhance network reliability and efficiency.

Invent & Simplify – Process & Documentation Ownership

● Drive process simplification and automation initiatives to improve efficiency.

● Develop and maintain comprehensive documentation for SOPs, process changes, and best practices.

● Ensure alignment between corporate policies and on-the-ground transportation operations.

● Identify gaps in processes and introduce scalable solutions that reduce manual effort and increase standardization.

Project Management & Continuous Improvement

● Lead and contribute to strategic projects aimed at optimizing Middle-Mile and Reverse Logistics operations.

● Utilize Lean, Six Sigma, or Agile methodologies to implement process improvements.

● Work cross-functionally with Operations, Tech, Finance, and Supply Chain teams to execute key initiatives.

● Develop reporting dashboards and present insights to senior leadership.

Job Requirements

● 3+ years of experience in transportation, logistics, supply chain, or network planning.

● Strong analytical skills with expertise in P90 performance tracking, capacity planning, and KPI management.

● Experience in reverse logistics strategy development and process optimization.

● Proficiency in transportation management systems (TMS), data analytics tools, and reporting dashboards.

● Strong documentation and technical writing skills for SOPs and process standardization.

● Proven ability to lead cross-functional projects with project management skills.

● Excellent problem-solving skills with a bias for action and continuous improvement.

● Bachelor's degree in Logistics, Supply Chain, Business, Engineering, or related field preferred.

Pay

$90,000.00 min. – $100,000.00 max annually. Plus an annual bonus is offered.

Benefits and Culture

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free weekly catered lunch
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages