Sr Network Administrator - MI WINDOWS AND DOORS LLC : Job Details

MITER Brands also known as Milgard, MI Windows & Doors and PGT Innovations, is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country. We are currently looking for a Sr Network Administrator. In this role, you will ensure the stability, integrity,and efficient operation of the in-house Network WAN, LAN, WLAN, VPN and Network Security systems that support core organizational functions. This includes designing, installing, configuring, administering, and fine-tuning Network components across the organization in a timely and efficient manner. The Network Administrator will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.Pay Range: 92k - 116k, depending on experienceDUTIES AND RESPONSIBILITIESTroubleshoot and resolve hardware and software problems found in Routers, Switches, Wireless Controllers, Access Points, Firewalls, Email and web filters, and other related network devicesDesign, configure, deploy and maintain interior and perimeter security monitoring devices such as Wireless Authentication, Intrusion Detection, Antivirus Applications, Email filtering and Internet SecurityCo-lead, coordinate, and participate in key process improvements for all Networks throughout the organizationCoordinate with systems administrator, business application, and database administration functions to ensure availability, reliability, and scalability of the network to meet company objectivesEnsure that Network devices comply with established policies, security standards, licensing agreements, and configuration guidelinesMonitor and test system performance; provide statistics and reportsConduct research on Network-related hardware and software in support of procurement and system development effortsReview and deploy new firmware, signatures, IOS versions and vendor-supplied patches/ updates according to best practicesEnsure that any new network hardware integration into company networks meet functional requirements, system compliance, and interface specificationsUse helpdesk software to track information, status, and resolution for all requests, projects and tasks.Provide guidance to junior members of the IT teamTake an active role in cross-departmental projects when needed or taskedAbility to conduct and facilitate training sessions, presentations, and meetings for a project when needed or taskedBuild, develop, and grow any business relationships both inside and outside of the company for vital success of any projectDevelop best practices and tools for project executionQUALIFICATIONS, SKILLS AND ABILITIESHands on Cisco Layer 2 and Layer 3 experienceUniversity degree or college diploma in Information Technology and Three years direct work experience in the Information Technology field.ORTechnical diploma / certificate in Information Technology and Five years direct work experience in the Information Technology field.Strong familiarity with Network Devices, such as Routers, Switches, Access Points, Firewalls and other related network devices.Strong understanding of network subnets, VLANS, routing, topology and designSolid working knowledge of current Internet technologies including VPN, web filtering tools, and cloud-based solutionsBasic understanding, troubleshooting and deployment capabilities of end-user hardware and software.Operating systems experience with Windows 7/8/10/11, Server 2012/2012 R2/2016/2019Solid working knowledge of various software programs including Microsoft products, such as 365, Office Suite, SharePoint, and Active DirectoryTechnically competent with various software programs to perform daily tasks pertaining to network administration.Experience working both independently and in a team-oriented, collaborative environment is essentialAbility to prioritize tasks and conform to shifting priorities, demands, and timelinesAbility to research, learn, understand, and apply innovative technologiesAbility to communicate and elicit cooperation of team members and contractors who come from a broad spectrum of disciplinesStrong written and oral communication skillsStrong customer service and interpersonal skillsOvertime may be required to meet project deadlinesAbility to obtain an Aerial Work Platform (High lift or Scissors lift) certificate for troubleshooting and deploying production facility related network equipmentPeriodic walking on concrete and production facility environmentDexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objectsPhysically able to lift up to 40lbsSome travel will be required for the purpose of meeting with vendors and off-site project deployment including air travelOn-call for after-hours support via cell phoneDESIRE EXPERIENCECCNA (Cisco Certified Network Associate)Five years relevant Support Desk experience, with at least two years in a supervision roleMinimum five years of direct Customer Service experienceA strong understanding of ITIL implementation and processesExperience with purchasing and managing IT assets, hardware and softwareExperience with IT Support Desk applications such as Remedy, ManageEngine or Service-NowExtensive technical knowledge of the techniques and procedures of software, hardware and network support for multiple usersMust understand installation, configuration and troubleshooting processes for software, hardware, and accessory/peripheral equipmentExperience with mobile technology such as Tablets, Smart phones, iPads, iPhones, etc.Experience with phone systems such as Avaya and Cisco etc.Requires extensive analytical skills to assess problems or unusual situations and develop solutionsOur benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.Three comprehensive Medical plan optionsPrescriptionDentalVisionCompany Paid Life InsuranceVoluntary Life InsuranceSupplemental Hospital Indemnity, Critical Illness, and Accident InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilityPaid time off (PTO), including Vacation, Personal, and paid Holidays401k retirement plan with company matchEmployee Assistance ProgramTeladocLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount ProgramTuition ReimbursementYearly Wellness ClinicMITER Brands, also known as MI Windows and Doors, Milgard, and PGT are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.