Sr OT/SCADA Systems Specialist - TXNM Energy : Job Details

Sr OT/SCADA Systems Specialist

Salary Grade: G05

Minimum Midpoint Maximum

$86,016 - $116,120 - $146,226

This position is covered by NERC CIP cyber security standards. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training; supplemental training for certain PNMR Energy/Generation/Plant Management Systems and annual cyber security training will be required.

SUMMARY:

Under limited supervision, performs a multitude of operational technology administration and technical support duties for multiple geographically distributed Energy/Generation Management Systems. Serves as a subject matter expert on implementation of Energy/Generation Systems technologies, implementation of NERC CIP compliance/security related controls, and technical support of Energy/Generation Management Systems operations for both PNM and TNMP. Supports a variety of PNMR projects related to operational technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs extremely complex work activities necessary to plan, design, acquire, develop, implement, support and maintain PNMR Energy/Generation/Plant Management Systems

Implements technology solutions to optimize the effectiveness of the PNMR Energy/Generation Management Systems environment, and help develop appropriate procedures and guidelines for their implementation and use

Acts as the first line of technical support in problem resolution for a variety of Energy/Generation Management Systems supporting grid and generation operations

Keeps the mission critical Energy/Generation Management Systems operational with nearly 100 percent availability

Provides technical knowledge, leadership, and skill in support of special projects

Implements a variety of security and compliance related controls for the Energy/Generation Management Systems to protect them from cyber threats

Provides training and technical support to PNMR Energy/Generation Management Systems users

Performs systems administration of computer operating systems such as UNIX/LINUX/Windows and other proprietary device platforms to include but not limited to operating system and firmware upgrades, security patching, system optimization, configuration management, performance, uptime, and health monitoring

Administers computer and proprietary/appliance based device hardware platforms including but not limited to server and desktop chassis, motherboard, NIC, display, hard drive, and SAN components

Functions as a project leader for small to large sized projects

Helps prepare, as necessary, accurate and complete documentation for end-user products and systems including instructions, processes, and procedures

Performs compliance functions as stated in the NERC CIP and Reliability regulatory guidelines

Establishes and implements disaster recovery and business continuity processes, tools, and procedures to support business resiliency

Participation in rotational 24x7 on-call support required

COMPETENCIES:

Expertise with SCADA (Supervisory Control and Data Acquisition) control systems, including Energy Management Systems (EMS), Generation Management Systems (GMS), and/or Distributed Control Systems (DCS)

Expert knowledge of advanced information processing technology and basic knowledge of new and emerging technologies in a complex and heavily regulated operating environment

Expert knowledge of electrical grid technologies and protocols such as DNP3, ICCP, and other IEC related substation communication protocols

Experience testing procedures and safe practices to minimize data loss and ensure high data integrity

Expertise of network data communications including TCP/IP, client/server functions, and hardware/software architectures

Expertise of IP addresses schema, user account set-ups, permissions and policies and emerging technologies

Expertise of x86/64, RS6000, and other proprietary hardware

Expert communication skills necessary to convey the mechanics and technical aspects of SCADA control system software and hardware products to junior level personnel, system operators, and other PNMR staff as necessary

Ability to effectively analyze the impact of enhancements and product upgrades and implement changes in a process managed manner

Expert knowledge of Information Security best practice such as NIST 800 series, ISO 27000 series, ISA, or COBIT

Knowledge of change management process such as ITIL, Six Sigma, or MSF

Expert knowledge of security related compliance standards such as NERC CIP or comparable standards such as NRC, FISMA, PCI etc.

Knowledge in systems automation leveraging scripting languages such as shell (bash), Python, Perl, VBscript, and PowerShell

QUALIFICATIONS

MINIMUM EDUCATION AND/OR EXPERIENCE:

Bachelor's degree from four-year College or university in an engineering, technical or related discipline with five to seven years of related experience, or equivalent combination of education and/or experience related to the discipline.

Control Systems, Energy Management Systems, SCADA, or power plant experience strongly preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess current, legally valid drivers license and meet the Company driving record requirements.

Professional Certification in systems administration strongly desired, such as: Red Hat Certified System Administrator (RHCSA), Microsoft Certified Solutions Associate (MCSA), or comparable certifications.

COMMUNICATION SKILLS:

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Ability to effectively present information to top management, public groups, and/or boards of directors

Ability to read and understand procedures, process, or user manuals used to implement those instructions

COMPUTER SKILLS:

Advanced knowledge of word processing, spreadsheet, database, and presentation software.

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is frequently required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 100 pounds. Close vision (clear vision at 20 inches or less) required.

WORK ENVIRONMENT:

Computer room environment.

Travel up to 10% of the time.

JOB DESCRIPTION

OT/SCADA Systems Specialist

Salary Grade: G07

Minimum Midpoint Maximum

$66,267 - $87,804 - $109,340

This position is covered by NERC CIP cyber security standards. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training; supplemental training for certain PNMR Energy/Generation/Plant Management Systems and annual cyber security training will be required.

SUMMARY:

Under general supervision, performs a multitude of operational technology administration and technical support duties for multiple geographically distributed Energy/Generation Management Systems. Implements Energy/Generation Systems technologies, implements NERC CIP compliance/security related controls, and supports Energy/Generation Management Systems operations . Supports PNMR projects related to operational technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs work activities necessary to develop, implement, support and maintain PNMR Energy/Generation/Plant Management Systems

Implements technology solutions to optimize the effectiveness of the PNMR Energy/Generation Management Systems environment, and help develop appropriate procedures and guidelines for their implementation and use

Provides technical support in problem resolution for a variety of Energy/Generation Management Systems supporting grid and generation operations

Keeps the mission critical Energy/Generation Management Systems operational with nearly 100 percent availability

Provides technical knowledge, and skill in support of special projects

Implements a variety of security and compliance related controls for the Energy/Generation Management Systems to protect them from cyber threats

Provides training and technical support to PNMR Energy/Generation Management Systems users

Performs systems administration of computer operating systems such as UNIX/LINUX/Windows and other proprietary device platforms to include but not limited to operating system and firmware upgrades, security patching, system optimization, configuration management, performance, uptime, and health monitoring

Administers computer and proprietary/appliance based device hardware platforms including but not limited to server and desktop chassis, motherboard, NIC, display, hard drive, and SAN components

Helps prepare, as necessary, accurate and complete documentation for end-user products and systems including instructions, processes, and procedures

Performs compliance functions as stated in the NERC CIP and Reliability regulatory guidelines

Assists with establishing and implementing disaster recovery and business continuity processes, tools, and procedures to support business resiliency

Participation in rotational 24x7 on-call support required

COMPETENCIES:

Experience with system administration, maintenance, and configuration of IT server/workstation/security systems preferably in a SCADA (Supervisory Control and Data Acquisition) control systems environment, such as Energy Management Systems (EMS), Generation Management Systems (GMS), and/or Distributed Control Systems (DCS)

Knowledge of information processing technology and basic knowledge of new and emerging technologies in a complex and heavily regulated operating environment

Knowledge of electrical grid technologies and protocols such as DNP3, ICCP, and other IEC related substation communication protocols

Experience testing procedures and safe practices to minimize data loss and ensure high data integrity

Experience with network data communications including TCP/IP, client/server functions, and hardware/software architectures

Experience with IP addresses schema, user account set-ups, permissions and policies and emerging technologies

Strong Communication skills necessary to convey the mechanics and technical aspects of SCADA control system software and hardware products to junior level personnel, system operators, and other PNMR staff as necessary

Ability to analyze the impact of enhancements and product upgrades and assist with implementing changes

Knowledge of Information Security best practice such as NIST 800 series, ISO 27000 series, ISA, or COBIT

Knowledge of systems management and process improvement practices such as ITIL, Six Sigma, or MSF

Knowledge of security related compliance standards such as NERC CIP or comparable standards such as NRC, FISMA, PCI etc.

Knowledge in systems automation leveraging scripting languages such as shell (bash), Python, Perl, VBscript, and PowerShell

QUALIFICATIONS

MINIMUM EDUCATION AND/OR EXPERIENCE:

Bachelor's degree from four-year College or university in an engineering, technical or related discipline with three to five years of related experience, or equivalent combination of education and/or experience related to the discipline.

Control Systems, Energy Management Systems, SCADA, or power plant experience strongly preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess current, legally valid drivers license and meet the Company driving record requirements.

Professional Certification in systems administration strongly desired, such as: Red Hat Certified System Administrator (RHCSA), Microsoft Certified Solutions Associate (MCSA), or comparable certifications.

COMMUNICATION SKILLS:

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Ability to present information to top management, public groups, and/or employees

Ability to read and understand procedures, process, or user manuals used to implement those instructions

COMPUTER SKILLS:

Strong knowledge of word processing, spreadsheet, database, and presentation software.

ANALYSIS AND PROBLEM-SOLVING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is frequently required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 100 pounds. Close vision (clear vision at 20 inches or less) required.

WORK ENVIRONMENT:

Computer room environment.

Travel up to 10% of the time.

EQUAL OPPORTUNITY STATEMENT

Safety Statement:

Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, everyone goes home safe , reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.

Americans with Disabilities Act (ADA) Statement:

TXNM Energy is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the ADA. If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-###-####.

DEI Statement:

At TXNM Energy, we value the diversity of our workforce and actively seek opportunities for incorporating Diversity, Equity, and Inclusion (DEI) within our family of companies. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and shareholders. We remain committed to attracting and sustaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the Company's purpose.

TXNM Energy and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.