Staff Assistant - Charleston Area Medical Center : Job Details

Job Summary

Provide timely, effective, and accurate secretarial and clerical support to the staff, manager, and Director of assigned department(s).

Responsibilities

1. Responsible for functions as assigned

2. Provide assistance as assigned which includes recording and typing of meeting minutes, policies and procedures, reports and other

correspondence and distribution as necessary.

3. Answer the telephone for the department, providing assistance, referring/routing calls and taking messages as appropriate.

4. Receive/screen customers to the Department. Complete verifications and other requests. Copy records as needed. Assist with the completion of

forms. Route various items to the appropriate staff within the department. Complete correspondence associated with needs of department.

5. Provide support to the Department through the performance of various other clerical duties.

6. Assists with system application including preparation and distribution of reports.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities

(Essential duties common to all positions)

1. Maintain and document all applicable required education.

2. Demonstrate positive customer service and co-worker relations.

3. Comply with the company's attendance policy.

4. Participate in the continuous, quality improvement activities of the department and institution.

5. Perform work in a cost effective manner.

6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.

7. Perform work in alignment with the overall mission and strategic plan of the organization.

8. Follow organizational and departmental policies and procedures, as applicable.

9. Perform related duties as assigned.

Education

* High School Diploma or GED (Required)

Credentials

* No Certification, Competency or License Required

Work Schedule: Days

Status: Full Time Regular 1.0

Location: Memorial Hospital

Location of Job: US:WV:Charleston

Talent Acquisition Specialist: Tamara B. Young [email protected]