Staff Product Designer, CRM & Workflows - CreatorIQ : Job Details

CreatorIQ has earned the title of best company to work for in multiple programs including BuiltIn LA and NY, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and was recognized by G2 as a Leader, Best Customer Relationship, G2 Top 100 Fastest-Growing Products and rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.Be a Part of Our Dynamic Team and Transform the Industry Together!Staff Product Designer, CRM & WorkflowsWe're on a mission to shake up the status quo, and we're seeking passionate, innovative minds to join our journey. As a Staff Product Designer, CRM & Workflows, you'll play a pivotal role in enhancing our platform's user experience and driving product success.In this role, you'll get to:

• Act as the Design Lead within the CRM team, collaborating closely with Product and Engineering leaders to drive the design vision and strategy.
• Own end-to-end experience design tasks, from initial wireframes to interactive prototypes, user testing, and final high-fidelity designs.
• Mentor other designers to create a collaborative environment and ensure coherence in the user experience of the product.
• Assist in the development of user research studies and plans, and partner with Product to run and synthesize user research.
• Establish and promote best practices for design collaboration with engineering, ensuring seamless integration and high-quality product delivery.
• Contribute to the development of CreatorIQ's product strategy, thinking beyond interfaces and solving for the Creator Economy space pain points.
• Design key components for CRM tools such as Campaigns, Creator Profiles, Lists and data management systems, ensuring they are intuitive and user-friendly.
• You will be expected to work in a remote-first environment with occasional off-sites in our offices.

Who you are and what you'll need for this position:

• 7+ years of experience in UX/UI design, preferably in a SaaS or B2B environment.A strong portfolio showcasing your expertise in interaction design, user flows, visual design, and complex system designs.
• Experience conducting user research and usability testing, with a demonstrated ability to apply insights to design decisions.
• Good communication skills, with the ability to communicate asynchronously proven by documentation created in the past.
• Strong problem-solving skills and the ability to think strategically about the broader ecosystem in which the product operates.
• A collaborative mindset with experience working closely with cross-functional teams, including product managers and engineers.
• Passion for mentoring and developing junior designers to maintain a high standard of design excellence.
• Capability to collaborate closely with offshore teams. We aim to keep the communication flowing asynchronously and provide our team members with a flexible schedule to get things done, but occasional late evening (or early morning) meetings may be required.
• Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.

What you will get from us:

• People: work with talented, collaborative, and friendly people who love what they do.
• Guidance: utilize our learning platform, Easyllama, to get the training and tools you'll need to become successful here from your first day with us.
• Surprise meal stipends: work from home can't stop the enjoyment of someone else making a meal for you!
• Work/Life Harmony: 15 day's vacation, floating and set holidays, wellness allowance, and paid parental leave.
• Whole Health Package: medical, dental, vision, life, disability insurance, and more. Savings: a 401k (USA) plan to help you plan ahead.
• Work From Home Stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).

Compensation, Benefits and BeyondWe understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.Who we are:CreatorIQ is the most trusted influencer marketing platform for organizations looking to advance their creator marketing. Its enterprise-grade technology and industry-leading intelligence facilitate faster and safer creator discovery, unify complex workflows, and power robust reporting, while ensuring compliance and brand safety. Thousands of the world's most innovative brands and agencies use CreatorIQ, including Logitech, Movers+Shakers, Nestl, RQ, Sephora, Unilever and more. CreatorIQ is a global company headquartered in Los Angeles with offices in San Francisco, London, and Ukraine.At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being client-focused, putting team members first, leading with empathy, ensuring a no jerks policy, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.