Staff Quality & Regulatory Affairs - Maximus : Job Details

Description & RequirementsMaximus is looking to hire a Project Manager of Compliance to support the AidVantage Program under the FSA Department of Education portfolio. Provide compliance support to assist Servicing Operations and IT staff by addressing compliance related questions, conducting research and providing interpretational guidance associated with laws, regulations and policies, and remediation efforts. Must have prior Student Loan servicing ExperienceEssential Duties and Responsibilities:- Responsible for managing Internal and External Audit programs by reviewing existing processes and making recommendations to ensure controls are in place.- Manage, report, track, and respond to all Quality and Compliance initiatives.- Investigate compliance issues discovered through audits or incident reporting to determine the severity and corrective actions needed.- Schedule and provide ongoing staff training regarding quality and compliance topics.- Actively participate in ISO 9001 certification and re-certification, and support the Quality Management System to ensure compliance to established Policies, Procedures, and the ISO9001 Standard.- Initiate changes as required to maintain compliance.- Perform other duties as may be assigned.• Provide compliance support to assist Servicing Operations and IT staff by addressing compliance related questions, conducting research and providing interpretational guidance associated with laws, regulations and policies, and remediation efforts.• Ensure proper tracking, resolution and restoration is conducted in instances of non-compliance and effectively report pertinent issues to senior management in a timely manner.• Monitor and document system and procedural enhancements implemented to comply with applicable laws, regulations and policy requirements.• Participate in and understand requests from Customer Communications for compliance review of current and new letters/customer facing verbiage which require regulatory and compliance review.• Manages, administers, tracks and supports compliance and audit projects as assigned. Prepare and maintain project plans and compliance tracking mechanisms to ensure risk areas are remediated by the defined due date.• Provide direction and leadership guidance to business units on a variety of projects and audits.• Communicate progress and issues to appropriate Servicing Operations and IT management.• Identify potential risk or issues and communicate to appropriate business owners and management.• Make decisions related to activities/issues to ensure project deliverables are achieved.• Responsible for tracking all on-going audits.• In conjunction with Legal Compliance, assist with coordination of audits with external auditors, state regulators, and governmental agencies.• Negotiate audit terms and schedules to ensure availability of dedicated resources.• Research, evaluate, and develop logical conclusions to audit findings.• Present responses in a clear and concise manner both verbally and written.• Present findings in both formal and informal meetings.• Respond to audit findings timely and accurately.• Develop and maintain a thorough understanding of each of the business units' operational functions and the applicable laws and federal regulations.• Maintain constructive relationships with internal (business units and IT staff) and external entities to establish an effective network and consistent practices.• Prioritize and organize work efficiently.• Work autonomously in an unstructured environment with frequently changing priorities• Supports any other tasks, jobs or responsibilities as required to ensure completion of department and corporate objectives.Minimum Requirements- Bachelor's Degree or equivalent experience and 5+ YearsAdditional Requirements as per contract/client:Must be able to work in high paced environmentAbility to manage several projects at same time, with little directionFSA Department of Education experience preferredMust reside in the U.S.Must be a U.S. citizen.Must be able to pass a criminal background check.Must not be delinquent or in default on any federal student loans.Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.Home Office Requirements:Hardwired internet (ethernet) connectionInternet download speed of 20mbps or higher required (you can test this by going toPrivate work area and adequate power sourceEEO StatementActive military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.Pay TransparencyMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.Minimum Salary$86,000.00Maximum Salary$108,000.00