Store Dispatcher II - NAPA Auto Parts : Job Details

This job was posted by : For more information, please see: \ \ \ Portland, ME, USA\ Full time\ 2024-10-24\ R24 000#######\ \ Position Mission: Dispatches and plans local deliveries to wholesale customers in a timely and efficientmanner. Coordinates deliveries to all wholesale customers while providing leadership anddirection to a team of delivery drivers. Serves as the link between assigned accounts, the\ \ store, and the drivers to ensure maximum service and high performance standards.\ \ Position Performance Measures: \ \ Customer satisfaction\ \ Deliveries completed\ \ Responsibilities: The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management. List the significant activities that support that function, for instance manage the\ \ annual store audit process. Where possible use language that ties the job back to the companymission and vision.\ \ Assigns drivers to make deliveries by taking into account product to be delivered,\ \ customer locations, and time of day.\ \ Tracks of the progress that drivers make along their routes.\ \ Balances and adjusts workloads, break times, and customer needs when assigning drivers.\ \ Checks drivers\' in and out time and transfer these records into a company\'s files for\ \ analysis and improvements in efficiency.\ \ Receives and resolves any requests or complaints made by the customers.\ \ Acts as driver when/if needed during peak delivery times.\ \ Experience, Education, and Abilities: \ \ High School Diploma or equivalent work experience required.\ \ 1-2 years prior experience in the retail automotive service industry, preferably in an\ \ automotive part department, dealership, and jobber or retail establishment.\ \ Enjoy working with people in a fast-paced setting; be competitive yet have the ability to\ \ work calmly under pressure.\ \ Possess a proactive attitude with superior communication and leadership skills.\ \ Be analytical, possess problem solving, organizational and customer service skills.\ \ Possess a high sense of urgency and be customer oriented.\ \ Ability to handle multiple tasks and time sensitive issues.\ \ Be functionally literate and capable of understanding and recognizing part numbers and\ \ line codes to ensure proper selection and delivery of parts, including accurately and\ \ rapidly identifying sequence of numbers and letters.\ \ Able to work on feet (stand and walk) for assigned work shift.\ \ Capable of lifting and moving parts and boxes weighing up to 60 pounds.\ \ Possess a valid driver\'s license.\ \ Not the right fit? Let us know you\'re interested in a future opportunity by joining our Talent Community on jobs.genpt.com {target= blank } or create an account to set up email alerts as new job postings become available that meet your interest!\ \ GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and termin\ \PI253677453\ \ NAPA Auto Parts is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.