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Job Title: Store Manager
Company: Walgreens
Employment Type: Full-time
Job Function: Retail
Full Store Address: 2870 28TH ST, BOULDER, CO, 80301-01224-12683-S
Job Responsibilities/Tasks
Customer Experience
- Monitors and analyzes the customer service provided by team members.
- Greets customers and clinic patients, and offers assistance with products and services.
- Models and shares customer service best practices with all team members.
- Resolves customer complaints and helps respond to customers' special needs.
Operations
- Supervises operation of the store and pharmacy.
- Supervises the control of the store money.
- Supervises merchandising and inventory management.
- Ensures execution of District Manager operational feedback.
- Ensures that store/grounds are clean and presentable.
- Manages operations of assigned location including compliance with laws and regulations.
- Ensures staff has working knowledge of all computer and technology systems.
- Completes special assignments and other tasks as assigned.
Daily Planning and Execution
- Assigns daily operational responsibilities and tasks.
Business Performance Management
- Analyzes financial and performance data; develops action plans to increase sales and control costs.
- Reviews KPIs daily and prepares to discuss with district management.
- Analyzes pharmacy performance indicators.
Business Planning
- Identifies sales opportunities to ensure growth and performance.
- Manages inventory levels through ordering and stock management.
People and Performance Management
- Manages team member performance.
- Monitors and ensures timely completion of required training programs.
- Makes hiring, promotion, and termination decisions.
- Promotes teamwork and motivates team members.
Training and Personal Development
- Participates in company and on-the-job training.
- Obtains pharmacy technician registration/licensure as required by state law.
- Seeks self-development by monitoring own performance.
Communications
- Serves as liaison between district, corporate, and the store.
- Conducts community outreach.
Minimum Qualifications:
- Bachelor's degree and 3 years retail management experience or High School Diploma/GED and 5 years of retail management experience.
- Licensed pharmacy technician as required by state OR pharmacy assistant in WA state OR licensed Rph.
- Willingness to work flexible schedule including extended days, evenings, and weekend hours.
Preferred Qualifications:
- Bachelor's Degree.
- PTCB or ExCPT Certification.
- Three years retail management experience, including supervising others.
Job ID: 1473520BR
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