Store Sales Manager - Mattress Firm : Job Details

Now Hiring! Store Manager

This fast-paced, commission-driven sales role will provide you with everything you need to thrive at Mattress Firm.This position is eligible to receive bonus pay.

Mattress Firm

The most trusted authority on sleep

We're no ordinary mattress company.In just over 30 years,Mattress Firm hasbecome America'slargestspecialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000Sleep Experts®, wehave helped millions of people get better sleep.That's who we are and what we do—because everyone deserves a great night's sleep.

Helpingpeople sleepwellso theylivewell

Did you knowwespend a third ofour livesin bed?That's why our priority is making sure everyone'seighthours are perfect.We're looking for passionate, ambitious people:innovators,action takers, growth seekers andlife changers.Your journey will begin with an extensive,customer-centric retail sales training programthat empowers you tocreate a life-changing in-store experience andhelp customers build the perfect sleep sanctuary.Helping people sleepwellsotheylivewellis at the core of what we do.So, join us in making a difference—let's helppeople say goodbye to Junk Sleep and hello to the sleep of their dreams.

Why work for Mattress Firm?

• Our teams arepassionate,and our culture is inspiring

• You'll be surrounded byambitious people:innovators,action takers; life changersthat will inspire you

• Excellent growth opportunities through education and developmentprograms

• Great benefits

• Get paid on demand

• Mental healthand liferesources

• Great employee discounts:

• mattressesandsleep accessories

• cell phonesandelectronics

• travel

• car and home loans

• and more

• Medical, dental,prescription,andvisionplans

• 401(k)with employer matching

• Some positions have basepayoruncapped commission

JobDescription

The Store Manager leadstheMattress Firm vision, company initiatives,and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs, driving related KPI results in multiple store units andsupporting the omni-channel experience. The Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for MFRM team members.

• Drive individual and team sales performance and KPIs

• Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans

• Create store staff schedule to drive store goals and store profitability

• Manage sales associate performance and hold them accountable for achieving personal sales goals, demonstrating company values,and supporting company initiatives.

• Execute performance improvement plans, progressively discipline,and terminate when appropriate

• Lead store visits with District Manager and/or Regional VP, identifying areas of success and opportunity

• Maintain customer relationships during and post-purchase (e.g.,resolving issues, deliver reminders, resolving concerns etc.)

• Create anenvironment wherecustomers always at the center and have anexceptionalexperience

• Communicate professionally and regularly with field employees (Distribution Center, District Manager,Regional VP, etc.)to address immediate concerns and questions

• Assist in multi-store staffing, interviewing,and hiring qualified candidates

• Continue to develop skills, competencies, product knowledge through assigned course work, training,and other companyled activities.

• Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools

• Achieve or exceed individual store financial targets through effective execution and customer service at the store level

• Ensure store execution of product merchandising, marketing, and POP standards

• Ensure company policies, including appearance and functionality standards, and state regulations are followed

• Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales

• Ensure timely open and closing procedures

Life at Mattress Firm

Ourmissionandvision

As America's most trusted authority on sleep,our mission is to helppeoplefind the mattress of their dreams. With low prices, the bestbrands,and the knowledge of our Sleep Experts®,we make it easy to get a great night's sleep, every night.

History

In just over 30 years,Mattress Firm hasbecome America'slargestspecialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000Sleep Experts®, wehave helped millions of people get better sleep.

Benefits beyond a paycheck

We support you just like we support our customers—that's why we offer anextensive range of benefits designed to support you, your family, and your future.

Diversity,equity,andinclusion

We believe in an inclusiveenvironmentthat attracts,develops,and retains top talent.Our Diversity, Equity&Inclusion Councilworks to promotethe cultivation ofawork environment that embraces and celebrates alltheindividuals, backgrounds and perspectivesthat reflect the communities we serve.

Giving back to our community

Whether it's volunteering at a foster care agency, food bankor even an animal shelter,we believe in giving back to our associates and the communities they live and work in. That's why we're proud to support organizations dedicated to helping people follow their dreams and thrive.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employmenton the basis ofrace, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Pay Range:

Now don't fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.