Student Ambassador - Columbia College : Job Details

Student Ambassador Department: Admissions Location: Columbia, MOType: Student Employment, Part-timePay: $14 - $14 per hour (Pay range may vary based on geographic location)Diversity Statement:Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyoneWho we areThe purpose of the Student Ambassador position is to support the mission of the Day Campus Admissions Office by providing prospective first year and transfer students, along with their guests and families, a robust campus visit experience in an inclusive and fun manner!What we needAn ideal candidate will be highly motivated, have a strong knowledge of CC's campus, be personable, and promote inclusiveness. An ideal candidate will have a commitment to campus diversity initiatives. They will have the ability to work well as a part of a team of ambassadors, while also working independently to host tour groups. Required qualifications include:

• Undergraduate students currently enrolled at Columbia College.
• Maintain a minimum GPA of 2.75
• Genuine commitment to customer service
• Strong interpersonal communication skills
• Exceptional attention to detail
• Effective organization skills
• Solid time management skills
• Working knowledge of social media content creation

Preferred availability is a minimum of 4 hours per week.Tours are M-F: 8:30-10:30AM, 10:30-12:30PM & 1:30-3:30PMAdditional hours expected to work special events and call nights.What you'll do

• Clearly and effectively communicating with prospective students, their parents, and other guests while providing them an in-depth walking tour of the Columbia College traditional campus.
• Answer questions about academics, student life, housing, dining, and the application process in a professional manner.
• Share your own personal stories and positive experiences about life at CC.
• Take ownership of providing a positive campus visit experience by being welcoming, kind, respectful, and inclusive to all guests.
• Collaborate with your Supervisor to provide feedback on how to enhance campus tours and recruiting events.
• Preparing for tours by preparing marketing materials, and following up with guests through handwritten thank you cards.
• Adhere to all parts of the Student Employment Handbook and Student Ambassador Handbook.
• Actively participate in all meetings, events, and tours that are assigned.
• Assist with campus visit outreach to potential students through phone calls, or through handwritten postcards inviting students to campus.
• Collaborating with fellow Student Ambassadors in creating TikTok content for CC account.
• Work directly with Admissions event team to perform tasks related to event prep, set-up, and clean-up.
• Assist with special Admissions events for prospective students.
• Attend monthly Student Ambassador meetings.

Learning Outcomes and Enhanced Skill Sets:

• Oral & Written Communication - By leading a tour group, a candidate will gain strong oral communication skills by effectively leading, telling, and showing prospective students the traditional campus of Columbia College. They will articulate thoughts and ideas clearly and effectively to individuals inside and outside of Columbia College.
• Teamwork & Collaboration - A candidate will gain teamwork and collaboration skills by working closely with the department of Admissions and other Student Ambassadors to collaborate ideas on how to improve the campus visit experience.
• Professionalism & Strong Work Ethic - A candidate will demonstrate personal accountability and effective work habits, through punctuality, working productively with others, and managing their time workload. They will understand the impact of non-verbal communication on professional work image in order to present themselves and Columbia College well to prospective students and their families.
• Leadership - A candidate will effectively use their strengths to achieve common goals with the Department of Admissions, and use their interpersonal skills to work with other Student Ambassadors. They additionally will use empathetic skills to connect with prospective students and their families within this role.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit for long periods of time, and talk or hear. The employee is regularly required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. The employee must lift, carry and move a minimum of pounds on an occasional basis. Must be able to type on a computer keyboard and use a computer monitor on a frequent and regular basis.Work Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.Columbia College is an equal opportunity employer. Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyone. In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-###-#### for a printed copy.